Reviews
Great Service
Jennifer was courteous, made sure our car could be ready when we needed it. She was thorough and honest! Thank you for the great service Jennifer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great customer service
Jennifer always walks me through what they are doing to my car and helps me prioritize so I can have peace of mind even if I can't afford every repair at that moment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great Service at Brown's Honda
Dave Metzler is a gem! Always professional, sincere and honest. He alone is the main reason we return to Brown's Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Dave was able to provide an efficient and overall positive experience. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great staff
The friendly, knowledgeable staff was very easy to work with. I love going to get my car serviced. Love Browns Honda Service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service
The brake concerns were repaired. The car was ready when promised. Shuttle service provided by dealer. Online appointments were available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, Deborah! We really appreciate your business. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Good service
Setup one or two cubicles for the customers who want to continue their office work while waiting for the car service
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Naga. We look forward to seeing you again in the future! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service advisor
My service advisor, Jennifer Y., is always very helpful, personable, and honest. Guarantees for a positive experience. Always makes herself available for any questions and answers in a manner that is easy to understand for someone who doesn’t know the mechanics of a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arleta, it's great to know that Jennifer provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great facility, nice staff
Everyone was helpful and tried really hard to get us the best deal. The process took a while and they were very nice and made sure we were comfortable and talked with us. They got me a really good deal and I'm glad they could as this is my first car with a lean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Makayla, thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service. Very clean facility
Fast, courteous and a job well done. Advisor explained everything in detail. Customer service was excellent. Would definitely recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Timely professional service
Greeted promptly, service fully explained, in and out in a timely manner. Have been a customer for many years. Have purchased two vehicles here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com