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Safford Hyundai Manassas

(3,981 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 485-3807 (888) 485-3807
Used (888) 482-7270 (888) 482-7270
Service (888) 478-5375 (888) 478-5375

Reviews

(3,981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Hyundai Manassas from DealerRater.

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Very Fast and Efficient, Excellent Customer Service,

Very Fast and Efficient, Excellent Customer Service, Awesome Service Manager and Beautiful Waiting Area Too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Continue doing the good work They wash my car and they

Continue doing the good work They wash my car and they shine my tires and I really appreciated the work they did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The car was ready & waiting for us, fully cleaned up &

The car was ready & waiting for us, fully cleaned up & with a full tank of gas. The salesman was knowledgeable & the whole process was very efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service advisor was hospitable and the service check

The service advisor was hospitable and the service check was completed in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very thankful for the people that were there at night

Very thankful for the people that were there at night when I dropped off my car I didn't have my phone I worked a long day and they gave me a ride

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was able to get scheduled maintenance in right before

I was able to get scheduled maintenance in right before traveling for Thanksgiving. They were thorough and efficient and friendly and Ken was super helpful! Even though this is a bit out of the way for me, I’ll definitely be back for all of my car needs. Plus they even washed and vacuumed my car which I was planning to do after my appointment!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff was professional and courteous the customer

The staff was professional and courteous the customer waiting area was clean and pleasant. The word counting. It is now annoying!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing dealer .

Amazing dealer . The sale name is Cheick Mbaye and Kerri Estrada to help me alot because this is a first time buy the car then I appreciated about they make for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Accommodating and friendly Making the appointment for

Accommodating and friendly Making the appointment for both vehicles was simple. Gave many options for dates to fit my schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ken was very nice, but I could have been informed about

Ken was very nice, but I could have been informed about cost upfront for diagnostic code reading. $205.00 seemed absorbent. I was not informed about this huge fee until I declined service. I certainly expected that it would not be free... but felt that was alot to read why check engine light was illuminated. I cancelled inspection prior to start of work. Was told over 1,100 for O2 sensor and brakes. Why the brakes were checked idk. Rather than waste 205.00 we opted to get both done there. After waiting I was informed brakes, rotors done. O2 not. Well that's why it came in. The code read replace 02 sensor. The mechanics there could not get sensor off to replace. I'm surprised a service center does not have means to do this. I didn't decline this service. The dealership couldn't do it. Ken was kind enough to drop diagnostic fee and did do the inspection at no charge. He was nice about it. You can't service a hyundai.. UH? IDK Not a good day!! Can't be serviced by Hyundai ???? Cashier lady so nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.