Reviews
Service was great!
Service was great! They found the cause of something that had been bothering me for months!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at this dealership.
I had a great experience at this dealership. All of the staff members I dealt with were friendly, knowledgeable, responsive and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was proffesional and courteous the customer
The staff was proffesional and courteous the customer waiting area was clean and pleasant with a good selection of beverages and snacks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Already did Was ok with the survey until the word
Already did Was ok with the survey until the word counting. It is now annoying!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have been customer since we drove our Elantra on our move
Have been customer since we drove our Elantra on our move from Alabama to Manassas 17 years ago. It is close and convenient, and the service team is helpful and courteous. It seems like Ken Orr is always there. He knows us and our vehicles and always explains any service performed and any that is recommended. He is friendly and a pleasure to do business with. He always asks if we will stay in the lobby or will be across the way at the iHop while our cars are serviced. He is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5 Clean waiting area.
5 Clean waiting area. Fast attention, no waiting. Kept informed of status. Friendly staff. Enough already.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nobody cares that we have serious issue We have serious
Nobody cares that we have serious issue We have serious issue brake. It did not work properly couple of time. But they are telling that we are not able to duplicate your issue. So it means your car does not have an issue. But i showed them a video as a proof but they dont care
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very prompt service and recall repairs and great customer
Very prompt service and recall repairs and great customer service by all department staff involved.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional, courteous and went above and beyond !
Very professional, courteous and went above and beyond ! My car looked beautiful when I got her back .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was good.
Everything was good. However, I noticed that the complimentary car washes have been very few and far in between. This was greatly appreciated when I'd bring my car in for service. Would love to see this again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
