Reviews
Everything was excellent at this dealer Everyone was
Everything was excellent at this dealer Everyone was attentive to our needs and much involved input transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Tim! We are glad to hear that everything was excellent during your visit to Safford Brown Mazda Chantilly. Our team takes great pride in being attentive and involved in the transaction process. We appreciate your support and look forward to seeing you again. Sincerely, The Team at Safford Brown Mazda Chantilly
Great service and easy purchase all around.
Great service and easy purchase all around. kwan was knowledgeable and thorough. Helped me make an informed choice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Chantilly!
Tyler Standifur was nice and great to work with.
Tyler Standifur was nice and great to work with. We truly had a great car buying experience and were able to get exactly what we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Vanessa! We're glad to hear that you had a great car buying experience with Tyler at Safford Brown Mazda Chantilly. It's wonderful to know we could help you find exactly what you were looking for. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Safford Brown Mazda Chantilly
Joshua worked with me to get me in exactly the car I
Joshua worked with me to get me in exactly the car I wanted for a great price. My 11 month-old Mazda was totaled in an accident, and I wanted to replace it with the exact same car. Joshua found my car and we completed the deal in one day! Brian was also great to work with to complete the deal. He carefully explained all of my options. I was very happy with my experience and will both recommend this dealership to my friends, and come back the next time I need a Mazda!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
I had a great experience shopping for my new car.
I had a great experience shopping for my new car. Khalid was fantastic. He was so kind and patient and made sure I was completely happy before I left. I love my car, it’s everything I could want and I feel like I got really good deal. I will definitely be back, and will always recommend this dealership to friends and colleagues.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience shopping for your new car at Safford Brown Mazda Chantilly. It's fantastic to know that Khalid provided you with kind and patient service, ensuring you were completely happy. We're so glad you love your car and feel you got a great deal. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Safford Brown Mazda Chantilly
Jared made my experience at Stafford Brown Mazda
Jared made my experience at Stafford Brown Mazda Chantilly pleasant. He took the time and walked me through the whole process. Jared answered all my questions without hesitation. Ensured I was pleased with my purchase. He also set up my Mazda app and made sure I was knowledgeable about all the important features on it and the car. Thank you Jared.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Safford Brown Mazda Chantilly! Please let us know if we can be of any more assistance.
I don’t know better options were available and bought a
I don’t know better options were available and bought a less comfortable car. Later, I made an appointment to pick up accessories that were said to be in stock, drove an hour and found out they were not in stock. I’m mostly frustrated that after I mentioned loving my old mazda3 grand touring but needed a larger car, I was shown a cx5 and never told there was a grand touring model. The details matter to me. Now I’m stuck with the lesser car.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Beth. We understand your frustration regarding the vehicle options and the mix-up with the accessories at Safford Brown Mazda Chantilly. We appreciate your feedback as it helps us improve our service and ensure that our customers have all the information they need to make informed decisions. If you would like to discuss your experience further or explore options that might better suit your needs, please reach out to us directly. We’re here to help and want to ensure you are satisfied with your vehicle choice. Thank you again for your input. Sincerely, The Team at Safford Brown Mazda Chantilly
Carlos is awesome.
Carlos is awesome. If you are looking for a Miata he is your guy. Great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Mazda Chantilly.
Super helpful and professional Everything was made really
Super helpful and professional Everything was made really easy and clear and they got me out as quickly as possible
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Mazda Chantilly. We appreciate your business and hope to see you again soon!
Anthony did a great job and was very attentive to our
Anthony did a great job and was very attentive to our troubles and made it better
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.