Reviews
Fairly quick turnaround service Fairly quick but only
Fairly quick turnaround service Fairly quick but only came in for state safety inspection and tire rotation.
Fairly quick turnaround service Fairly quick but only
Fairly quick turnaround service Fairly quick but only came in for state safety inspection and tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Toyota Glen Burnie, we look forward to having you as a valued customer for many years to come!
Quick, easy The service was quick and easy.
Quick, easy The service was quick and easy. The staff were friendly and it took no time.
Quick, easy The service was quick and easy.
Quick, easy The service was quick and easy. The staff were friendly and it took no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Everything was great everyone was very friendly
Everything was great everyone was very friendly straightforward and helpful. The only thing I'd change was removing the loud tv playing the news in the waiting room. Maybe add some blinds in there so it wasn't so hot from the sun direction.
Everything was great everyone was very friendly
Everything was great everyone was very friendly straightforward and helpful. The only thing I'd change was removing the loud tv playing the news in the waiting room. Maybe add some blinds in there so it wasn't so hot from the sun direction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Toyota Glen Burnie. We look forward to having you as one of our valued customers for many more years to come!
Good I had a good experience with the dealer they didnt
Good I had a good experience with the dealer they didnt charge me for extra service on my car
Good I had a good experience with the dealer they didnt
Good I had a good experience with the dealer they didnt charge me for extra service on my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Toyota Glen Burnie!
This is the second car we’ve purchased from this
This is the second car we’ve purchased from this dealership in less than a year, and once again, they exceeded our expectations. The entire staff is incredibly caring, and attentive. They truly take the time to get to know you not just as a customer, but as a person and understand your needs, whether it’s for your family or how the vehicle will be used day to day. We came in very close to closing time, and without hesitation, they stayed late to make sure everything was completed so we could drive off the same day. No one rushed us, and everyone remained helpful, polite, and genuinely kind throughout the entire process. This dealership consistently makes you feel valued and cared for, and that’s why we continue to come back. We highly recommend them to anyone looking for an honest, supportive, and truly customer-focused car-buying experience.
This is the second car we’ve purchased from this
This is the second car we’ve purchased from this dealership in less than a year, and once again, they exceeded our expectations. The entire staff is incredibly caring, and attentive. They truly take the time to get to know you not just as a customer, but as a person and understand your needs, whether it’s for your family or how the vehicle will be used day to day. We came in very close to closing time, and without hesitation, they stayed late to make sure everything was completed so we could drive off the same day. No one rushed us, and everyone remained helpful, polite, and genuinely kind throughout the entire process. This dealership consistently makes you feel valued and cared for, and that’s why we continue to come back. We highly recommend them to anyone looking for an honest, supportive, and truly customer-focused car-buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Brown Toyota Glen Burnie!
You got my car in quick did the work quick and got it
You got my car in quick did the work quick and got it back to me quick thank you very much
You got my car in quick did the work quick and got it
You got my car in quick did the work quick and got it back to me quick thank you very much
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Ladeana, for your kind words and for taking the time to leave us this wonderful feedback!
Their system and staff for service were user-friendly,
Their system and staff for service were user-friendly, professional and efficient! Love Brown's in Manassas, VA!!!
Their system and staff for service were user-friendly,
Their system and staff for service were user-friendly, professional and efficient! Love Brown's in Manassas, VA!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Toyota Glen Burnie.
Overall, I had a good experience at this dealership.
Overall, I had a good experience at this dealership. Service advisor was professional, helpful, and made the process smooth and straightforward.
Overall, I had a good experience at this dealership.
Overall, I had a good experience at this dealership. Service advisor was professional, helpful, and made the process smooth and straightforward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
So much better than last time, I was there at 7 am, doors
So much better than last time, I was there at 7 am, doors opened 720
So much better than last time, I was there at 7 am, doors
So much better than last time, I was there at 7 am, doors opened 720
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Toyota Glen Burnie. We appreciate your business and hope to see you again soon!
The lady was great; did her best to make a frustrating
The lady was great; did her best to make a frustrating scenario a better one. After scheduling fumbles from the service team, she worked hard to make the experience great
The lady was great; did her best to make a frustrating
The lady was great; did her best to make a frustrating scenario a better one. After scheduling fumbles from the service team, she worked hard to make the experience great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Toure, for sharing your thoughts about your experience with Safford Brown Toyota Glen Burnie. We appreciate your business and hope to see you again soon!