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Reviews
We had a great experience.
We had a great experience. This was our first time buying a car. Omar was very personable and knowledgeable. Such a great experience that we will go back to Omar to help my mom get a car.
We had a great experience.
We had a great experience. This was our first time buying a car. Omar was very personable and knowledgeable. Such a great experience that we will go back to Omar to help my mom get a car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Safford Subaru Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Eddie was fantastic!
Eddie was fantastic!!! He always takes care of all of our family's Subaru needs thank you!
Eddie was fantastic!
Eddie was fantastic!!! He always takes care of all of our family's Subaru needs thank you!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Great experience all the way around.
Great experience all the way around. Very professional, patient and helpful. Would be certain to recommend to others .
Great experience all the way around.
Great experience all the way around. Very professional, patient and helpful. Would be certain to recommend to others .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
I had a good experience.
I had a good experience. Ray (not sure spelled right);was very courteous kind and experienced. Thank him for me
I had a good experience.
I had a good experience. Ray (not sure spelled right);was very courteous kind and experienced. Thank him for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Safford Brown Subaru Manassas! Please let us know if we can be of any more assistance.
Vehicle needed alot of recommend things that were not
Vehicle needed alot of recommend things that were not needed when the vehicle was there a month before
Vehicle needed alot of recommend things that were not
Vehicle needed alot of recommend things that were not needed when the vehicle was there a month before
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Great experience!
Great experience!!! Will be back to purchase another car in a the near future. I
Great experience!
Great experience!!! Will be back to purchase another car in a the near future. I
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Very professional, knowledgeable and personable He
Very professional, knowledgeable and personable He explained the new features and kindly connected my phone to the car for navigation. He was very knowledgeable about the vehicle that I was purchasing. The process went very smoothly
Very professional, knowledgeable and personable He
Very professional, knowledgeable and personable He explained the new features and kindly connected my phone to the car for navigation. He was very knowledgeable about the vehicle that I was purchasing. The process went very smoothly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
First time using the dealership, it was to get oil change
First time using the dealership, it was to get oil change in emission's done on my son's 2015 Subaru Forrester. Was a very pleasant experience, the staff was very nice and helpful as well as the video sent during inspection of needs, overall a very great experience.
First time using the dealership, it was to get oil change
First time using the dealership, it was to get oil change in emission's done on my son's 2015 Subaru Forrester. Was a very pleasant experience, the staff was very nice and helpful as well as the video sent during inspection of needs, overall a very great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Subaru Manassas.
My advisor Eddie was extremely helpful and he called me
My advisor Eddie was extremely helpful and he called me even after working hours to explain my car situation as well as the latest updates.
My advisor Eddie was extremely helpful and he called me
My advisor Eddie was extremely helpful and he called me even after working hours to explain my car situation as well as the latest updates.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Always professional, efficient, and kind.
Always professional, efficient, and kind. We have purchased and serviced 4 cars there and Meredith has made sure we are well taken care of all the time.
Always professional, efficient, and kind.
Always professional, efficient, and kind. We have purchased and serviced 4 cars there and Meredith has made sure we are well taken care of all the time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!