Diehl Ford of Massillon

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
4231 Lincoln Way East Massillon, OH 44646
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

Inventory

About our dealership

This seller has been on Cars.com since June 2024.
The team at Diehl Ford of Massillon would like to welcome you to our dealership in Massillon, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Stop in and see us today, or contact our staff with any questions!

Photos & Videos

Service center

Phone number (330) 481-5105

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed
See all service & repair info

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The are an amazing team … they treated me like family and

March 26, 2024
By Cj from Monaca pa

The are an amazing team … they treated me like family and took care of everything… Chad westfall is a great salesman call him for your next vehicle

The are an amazing team … they treated me like family and

March 26, 2024
By Cj from Monaca pa

The are an amazing team … they treated me like family and took care of everything… Chad westfall is a great salesman call him for your next vehicle

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The slowest dealership ever for getting the sale done.

February 9, 2024
By Donna from Ohio

The slowest dealership ever for getting the sale done. Salesman keep going back and forth but wasn’t getting stuff moving. Over 2 and a half hours to get to the final paperwork. Most of the time we were just sitting around waiting. No offer of water or coffee. Staff seems to be just hanging around. Not a good experience. If it had been me buying a car I would have left and went somewhere else to buy a car. Take snacks and something to drink with you.

The slowest dealership ever for getting the sale done.

February 9, 2024
By Donna from Ohio

The slowest dealership ever for getting the sale done. Salesman keep going back and forth but wasn’t getting stuff moving. Over 2 and a half hours to get to the final paperwork. Most of the time we were just sitting around waiting. No offer of water or coffee. Staff seems to be just hanging around. Not a good experience. If it had been me buying a car I would have left and went somewhere else to buy a car. Take snacks and something to drink with you.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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