Reviews
Won’t return, nor recommend.
Won’t return, nor recommend. We had two cars to look into trading. Had my husband not have needed the car badly, we would have walked. Nothing but promises to get you in there, and they are not held up. We tell them what we can afford and the deal they brought was $100 over. We finally got it $50 over our budget. However they did not mention that didn’t include the warranty and gap till we got to finance. So the monthly payments went up $100 again. And when told they would work in the deal of TT&T so that our transition to a new car was affordable for our one income family, they backed out after saying they had to give us other deals. That should have never been taken away. They made deals by taking away from the customer. Which is disheartening and unprofessional to say the least. When we asked about the trade for our other car, we were told that they base it off KKB before in text. That is not true. My car values $7-8k in fair condition at minimum for trade. They offered, $3-4K. It was an emotional long day, from 11am to 6pm. I’ll stick with my current dealership with our second car, where I’ve had no issues. And will trade with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tif, thank you for sharing your feedback, and we genuinely appreciate your business. We're truly sorry to hear that we fell short of meeting your expectations during your recent visit. Our goal is always to provide a 5-star experience, and we apologize for any inconvenience caused. Please feel free to reach out to Joseph Snelling, our General Manager, directly at (405) 265-1400. Thank you once again for bringing this to our attention.
This place criminal !
This place criminal ! They Denied my loan and never called me ! I ou 5000 dowm and not refunded my money trying take fees out of it never called me told me denied this place shut down for fraud and arrested ! Avoid them they are just criminal I returned car not returning my calls frauds out of money I had go elsewhere get a car approved right away. ! I jyst want 5000 back I never treated this way I want this plave to fry they should !I don’t think should be in business fraud people suck criminals !I never seen plave operate this way I have signed contract I a Due refund get attorney fry this place
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're concerned by your review, we strive to provide a 5-star experience, and we're sorry if we fell short. If there's anything we can do to address your concerns or improve your experience, please don't hesitate to contact our General Manager, Joseph Snelling, at 405) 265-1400. We appreciate the opportunity to make it right and ensure your satisfaction.
This place was absolutely wonderful.
This place was absolutely wonderful. I miss the old management and ownership. Really wish they would open back up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a recall on my jeep. They found the parts, called...
I had a recall on my jeep. They found the parts, called me back and we set an appointment for the first available at 8 AM. They advised me it would take 1 hr. When I showed up this morning at 7.50AM they verified it would take an hour so I waited. 2 hours later they told me it had taken double the time because they had temporarily ran out of butane for heat shrink, and they had mistakenly put 3 vehicles with people waiting on the same tech. Not once did they approach me during those 2 hours and tell me why it was taking so long, and what had happened or offer me a ride to my home or any other options. Their apologies at the end fell on deaf ears. I will never go here again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very happy with the WP Chrysler Jeep customer...
We are very happy with the WP Chrysler Jeep customer customer service and promise. Cory Lowe began the process of finding my dream Jeep, the loan process was smooth and to complete the process Armando when over all the learning of how to work my car. This is a place that I will recommend a person to go and buy their car. 100% excellence. Kudos to the staff !! Thank you for your help !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome location! Armando took his time helping me find...
Awesome location! Armando took his time helping me find the perfect car! Awesome Staff and very great atmosphere! I would recommend this place to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased a 2020 Ram Limited. No pressure sales person...
I purchased a 2020 Ram Limited. No pressure sales person or any of the “forced” dealer add on like tint or nitrogen gimmicks. Ask for Jimmy! The G M Adam was cool too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got my Jeep today! Jon was an awesome and relaxed...
Got my Jeep today! Jon was an awesome and relaxed salesman. It was a no pressure all around enjoyable experience for a dealership! Would recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Do you know the difference between a WestPointe car salesman
Do you know the difference between a WestPointe car salesman and a Politician. The Politician knows he is lying. Lying and deceiving comes so naturally to Salesmen like Andy it should be against the law to use the word "man" in their title. Same old story says it is this price waste a day and when it gets to financing the price is $4,300 more than agreed. Stay far away from this place. One of the Car sales liars tried to convince me he was Covid free because his wife has an autoimmune disease. UNBELIEVABLE
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I got a fair deal on the truck I was looking for. I have...
I got a fair deal on the truck I was looking for. I have had it for a month and really enjoyed driving it. It is a 2011 and I get a lot of compliments on it. The guy in service are great to work with as well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car