Reviews
Professional and courteous service that was reasonable in
Professional and courteous service that was reasonable in the time frame, especially considering there were a lot of vehicles and it was lunch time. Once I brought a second issue to their attention, it was quickly resolved.
Professional and courteous service that was reasonable in
Professional and courteous service that was reasonable in the time frame, especially considering there were a lot of vehicles and it was lunch time. Once I brought a second issue to their attention, it was quickly resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is good.
Service is good. They are the only mechanics I trust with my vehicles and for that reason I will be a lifelong customer.
Service is good.
Service is good. They are the only mechanics I trust with my vehicles and for that reason I will be a lifelong customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought in for Works Oil Service and recall.
Brought in for Works Oil Service and recall. Had for over 24hrs. Recall delayed, tires not rotated and when picking up check engine light on. Had to return and have tech plug in the sensor they unplugged and reset computer. Starting to question if they even do the inspection.
Brought in for Works Oil Service and recall.
Brought in for Works Oil Service and recall. Had for over 24hrs. Recall delayed, tires not rotated and when picking up check engine light on. Had to return and have tech plug in the sensor they unplugged and reset computer. Starting to question if they even do the inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Very nice, clean, and professional place.
Very nice, clean, and professional place. The workers there were very friendly and ready to help. Would definitely go back.
Very nice, clean, and professional place.
Very nice, clean, and professional place. The workers there were very friendly and ready to help. Would definitely go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service person Bill was friendly, attentive, and kept me
Service person Bill was friendly, attentive, and kept me abreast on the work progress. Although it took 4 hours, I was satisfied in the end.
Service person Bill was friendly, attentive, and kept me
Service person Bill was friendly, attentive, and kept me abreast on the work progress. Although it took 4 hours, I was satisfied in the end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were great everyone involved they took care of all
They were great everyone involved they took care of all my concearns. Exsplained every questions I asked
They were great everyone involved they took care of all
They were great everyone involved they took care of all my concearns. Exsplained every questions I asked
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill was extremely polite and professional.
Bill was extremely polite and professional. He made the process so easy. Wonderful guy! Definitely would come back because of him! Great customer service 10 out of 10!
Bill was extremely polite and professional.
Bill was extremely polite and professional. He made the process so easy. Wonderful guy! Definitely would come back because of him! Great customer service 10 out of 10!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Napleton Ford of oak lawn Is the best Ford in Chicagoland
Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people!
Napleton Ford of oak lawn Is the best Ford in Chicagoland
Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and fast service!
Very helpful and fast service! Pleased with my vehicle and has a great app to start your car!
Very helpful and fast service!
Very helpful and fast service! Pleased with my vehicle and has a great app to start your car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly atmosphere and explained all details of the
Very friendly atmosphere and explained all details of the work that was going to take place on my vehicle.
Very friendly atmosphere and explained all details of the
Very friendly atmosphere and explained all details of the work that was going to take place on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
