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Eagle Kia of Riverhead

(163 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed
New (877) 809-2028 (877) 809-2028
Used (877) 810-5511 (877) 810-5511
Service (877) 810-6777 (877) 810-6777

Reviews

(163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eagle Kia of Riverhead from DealerRater.

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Tom from finance and Chris from sales in Riverhead were

Tom from finance and Chris from sales in Riverhead were excellent! I spent many years at Hyundia Centereach and gotta tell you the worst outfit ever! If you get anything out of this stay away from Hyundia in Centereach !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

John, we're delighted to hear that Tom and Chris provided you with excellent service at Eagle Kia of Riverhead. Thank you for choosing us, and we appreciate your feedback!

We were in the market for a new vehicle as our lease was

We were in the market for a new vehicle as our lease was over. We have always liked the Kia Telluride. We went to Eagle Kia of Riverhead and were greeted by friendly people. We specifically dealt with Lamelle, Oz and Tom were amazing!!! We got an amazing deal and drive away in our brand new Telluride the same day. They even catered to our children!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kellie, it's fantastic to hear that Lamelle, Oz, and Tom made your experience at Eagle Kia of Riverhead so memorable! We're delighted you drove away in a new Telluride with an amazing deal. Enjoy the ride, we hope to see you again down the road!

Great experience buying a new car.

Great experience buying a new car. Worked with Steven, and he was excellent. Also had a good experience with the management.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we're delighted to hear that Steven and the management team at Eagle Kia of Riverhead made your car-buying experience a great one. Thank you for choosing us!

Johan and all staff were amazing from beginning to end.

Johan and all staff were amazing from beginning to end. Knowledgeable, caring, efficient staff. First time going into a dealer in Riverhead and glad it was this one!! - Emi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Emi, we're delighted to hear that Johan and the team at Eagle Kia of Riverhead made your first dealership experience a positive one! Thank you for choosing us and sharing your feedback.

Great experience, all very nice people and Steven was a

Great experience, all very nice people and Steven was a pleasure to go business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your positive review with Steven and the Eagle Kia of Riverhead team, Tony! We wish you many happy miles ahead.

Cherise at KIA Riverhead, was awesome!

Cherise at KIA Riverhead, was awesome! She introduced herself to us the minute we walked through the door, but also gave us the space to look around and ask her questions at our leisure without standing over us. We appreciated that. Cherise has a lovely disposition, professional and clearly is very knowledgeable about the KIA product. We ordered car mats to be installed in our new Sportage and look forward to meeting with Cherise again in the future since we still have many questions for her. MANY!! lol Thank you Cherise and everyone at KIA for a very enjoyable experience. Happy Holidays to all!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mary and Bob, we're delighted to hear that Cherise provided such a welcoming and informative experience at Eagle Kia of Riverhead. It's great to know she made you feel comfortable while exploring your options. Enjoy your new Sportage, and we look forward to assisting with any questions in the future!

First of all I really like my Kia Soul.

First of all I really like my Kia Soul. It’s a great car. I leased the Soul twice, then bought one, all from the same dealership. They made it all easy. The people who work in sales are friendly and helpful, not pushy at all. The service department is easy. I’m on their schedule for check ups and they are as nice as can be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Betsy, it's fantastic to hear that you've had such positive experiences with us at Eagle Kia of Riverhead! We're delighted you love your Kia Soul and appreciate the kind words about our team. Thanks for being a loyal customer!

I went in to get an oil change from initial contact to

I went in to get an oil change from initial contact to finished delivery the people working there absolutely care and are very skilled at what they do. The waiting room is so cozy with channel 12 news on a big screen and couches and a delicious latte coffee machine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Denise, we're delighted to hear you enjoyed your visit and the cozy waiting room at Eagle Kia of Riverhead! Our team takes pride in providing excellent service, and it's great to know it made a difference for you. Thanks for sharing your experience with us!

Cherise was great, came in with a price in mind and they

Cherise was great, came in with a price in mind and they agreed to the price I wanted. I was in and out of there in a little over an hour, definitely one of the better dealerships on the island, they filled the car with gas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Daniel, we're delighted to hear that Cherise and the team at Eagle Kia of Riverhead made your visit efficient and easygoing. Enjoy your new ride, we wish you safe travels ahead!

Christopher was great, came in with a price in mind and

Christopher was great, came in with a price in mind and with very little back and forth they agreed to the price I wanted and I was in and out of there in a little over an hour, definitely one of the better dealerships on the island, they filled the car with gas and detailed it while I was waiting on the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Christopher and the team at Eagle Kia of Riverhead made your experience smooth and efficient. Thank you for sharing your positive feedback! Enjoy the ride!