Reviews
My vehicle was worked on and promised to me and delivered
My vehicle was worked on and promised to me and delivered in a timely manner
My vehicle was worked on and promised to me and delivered
My vehicle was worked on and promised to me and delivered in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with the service dept at Napleton Downtown
My experience with the service dept at Napleton Downtown was excellent! Everyone I encountered From the time I called to make an appointment to when I pulled in l, down to the guy that pulled my car up for me after service appointment, was pleasant and professional. They were thorough when inspecting my car but it did not drag out for hours. My service consultant Hector was pleasant and thoroughly explained their diagnosis. He happily answered all questions I had. I was overall very pleased with my experience
My experience with the service dept at Napleton Downtown
My experience with the service dept at Napleton Downtown was excellent! Everyone I encountered From the time I called to make an appointment to when I pulled in l, down to the guy that pulled my car up for me after service appointment, was pleasant and professional. They were thorough when inspecting my car but it did not drag out for hours. My service consultant Hector was pleasant and thoroughly explained their diagnosis. He happily answered all questions I had. I was overall very pleased with my experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the service department at Napleton Downtown Buick GMC! We're glad to hear that Hector and our team provided thorough, professional, and efficient service. We appreciate your feedback and look forward to assisting you again in the future!
I had a wonderful experience with Todd!
I had a wonderful experience with Todd! He was professional and handled my situation perfectly auto service! We be asking for him as my service guy on my future visits’ Thank you Todd!
I had a wonderful experience with Todd!
I had a wonderful experience with Todd! He was professional and handled my situation perfectly auto service! We be asking for him as my service guy on my future visits’ Thank you Todd!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Todd provided you with such a wonderful experience at Napleton Downtown Buick GMC, Ingrid! It's great to know you'll be returning for future visits. Thank you for sharing your feedback!
Mr hector works great with people he does a great job in
Mr hector works great with people he does a great job in pleasing the customers
Mr hector works great with people he does a great job in
Mr hector works great with people he does a great job in pleasing the customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Hector! We appreciate your support here at Napleton Downtown Buick GMC.
Service dept personnel were helpful & courteous.
Service dept personnel were helpful & courteous. Communicated during the service period & kept me informed. Service was completed as promised.
Service dept personnel were helpful & courteous.
Service dept personnel were helpful & courteous. Communicated during the service period & kept me informed. Service was completed as promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service department at Napleton Downtown Buick GMC provided helpful and courteous assistance. Keeping you informed throughout the process is important to us, and we're glad everything was completed as promised. Thank you for your feedback!
Answers questions, Courteous, Efficient, Friendly,
Answers questions, Courteous, Efficient, Friendly, Helpful. Go over and beyond to assure best advantage for customer
Answers questions, Courteous, Efficient, Friendly,
Answers questions, Courteous, Efficient, Friendly, Helpful. Go over and beyond to assure best advantage for customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're delighted to hear that our team at Napleton Downtown Buick GMC provided such a positive experience. We appreciate your feedback and look forward to serving you again in the future!
I totally would recommend Napelton for service.
I totally would recommend Napelton for service. It’s the best! Todd is wonderful. Everyone there is very friendly and helpful.
I totally would recommend Napelton for service.
I totally would recommend Napelton for service. It’s the best! Todd is wonderful. Everyone there is very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Napleton Downtown Buick GMC! We're delighted to hear that Todd and the team provided friendly and helpful service. We appreciate your support!
It was easy to schedule the appointment and all of the
It was easy to schedule the appointment and all of the employees were friendly and helpful.
It was easy to schedule the appointment and all of the
It was easy to schedule the appointment and all of the employees were friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to assist you. Thank you from all of us here at Napleton Downtown Buick GMC!
Very professional, I highly recommend my sales man was
Very professional, I highly recommend my sales man was Issac he want stear your wrong
Very professional, I highly recommend my sales man was
Very professional, I highly recommend my sales man was Issac he want stear your wrong
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing Napleton Downtown Buick GMC! It was so kind of you to share your experience.
Andrell wasa fantastic.
Andrell wasa fantastic. put us in the car we wanted and the price we wanted. He even took us to RICO Bennes fro luck while the car got detailed.
Andrell wasa fantastic.
Andrell wasa fantastic. put us in the car we wanted and the price we wanted. He even took us to RICO Bennes fro luck while the car got detailed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Andrell provided such a fantastic experience at Napleton Downtown Buick GMC. Enjoy your new car and the memories from RICO Bennes!