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LaFontaine Lincoln of Grand Rapids

(292 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (888) 658-0962 (888) 658-0962
Used (866) 939-6609 (866) 939-6609
Service (888) 221-8140 (888) 221-8140

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaFontaine Lincoln of Grand Rapids from DealerRater.

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Five Star all the way Would recommend LaFontaine in the

Five Star all the way Would recommend LaFontaine in the future Parrick Kavanaugh was very Help full in selecting new purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership has always taken good care of myself and

The dealership has always taken good care of myself and my vehicle. I appreciate the service from the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Appt and service was timely service dept rep was

Appt and service was timely service dept rep was friendly and explained all issues thoroughly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience, hassle free purchasing, swift

Great experience, hassle free purchasing, swift transaction process, no surprises. I would purchase from LaFontain Linclon again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were friendly and helped us buy the car we were

They were friendly and helped us buy the car we were interested in. Only dealership that came outside out of 3 we stopped at late at night while snowing heavily to help us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly staff, worked really hard to get me the

Very friendly staff, worked really hard to get me the vehicle I wanted! I would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kaylin is an excellent salesperson.

Kaylin is an excellent salesperson. She went through all the bells and whistles on our new Nautilus. Excellent service and attention to detail!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alexia did a great job!

Alexia did a great job! No issues, with the exception of Tyler Calling to request $52.00 additional funds! I did not think the request was necessary after writing a check for the full amount on delivery. Additional Secretary of State fees should have been absorbed! Other than that everything went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

iam a new person that came to the LaFontae/Lincoln

iam a new person that came to the LaFontae/Lincoln dearlship for a oil change everyone was so nice!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ethan was excellent to work with, very accommodating.

Ethan was excellent to work with, very accommodating. Vehicle was clean at delivery with full tank of gas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.