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Key Ford of Exeter

(494 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Ford of Exeter from DealerRater.

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Great experience.

Great experience. Would recommend this dealership to anyone. Everyone was very helpful and informative. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The folks at Key Ford Exeter were very friendly and

The folks at Key Ford Exeter were very friendly and helpful. They were low pressure and did what was needed to close the deal. Big company with a small town feel...highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Key Ford of Exeter provided amazing service.

Key Ford of Exeter provided amazing service. They made purchasing a car from them a very comfortable experience. Their staff are very knowledgeable and friendly. Highly recommend purchasing a vehicle from Key Ford. 5 stars. Thank you to the staff at Key Ford . I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best experience I’ve ever had buying a vehicle!

The best experience I’ve ever had buying a vehicle! Kathy Jo was by far the best saleswomen I have ever dealt with! Very satisfied with my whole experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the place to buy cars!

This is the place to buy cars! Kathy-Jo Donahue guided me through the whole experience, Aaron Jordon got me a great rate, and Billy Williams made sure we dotted the i's and crossed the t's. Everyone was friendly and helpful, and there was zero sales pressure. The car is beautiful and I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience!

Excellent experience!! Thank you Billy, Mike and Aaron. I can’t say enough about this experience. Very thorough and no pressure. It was the best new vehicle experience I ever had. My previous experience at another dealership was very good and I didn’t honestly think it could get any better and then I met these guys! Thank you so much for a great truck buying experience, I will certainly be back and recommend Key of Exeter to any potential buyers. Thanks again guys!! All I have to do now is convince my wife to let me drive….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient and friendly.

Very efficient and friendly. I have known Kathy-Jo for quite some time and purchased a couple of trucks from her over the years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience; Mike Wassel/sales, Billy Williams/sales

Great experience; Mike Wassel/sales, Billy Williams/sales and Aaron Jordan/finance, all went above and beyond to make this happen. Can't recommend them enough!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied with dealer ship Freindly people nice work

Satisfied with dealer ship Freindly people nice work ethics Appreciate the business they have done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Key Ford and Mike Wassel were extremely easy to work

Key Ford and Mike Wassel were extremely easy to work with. They made the vehicle buying process a joy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.