Reviews
They seem to be thorough.
They seem to be thorough.even let me know my breaks were good which I had been worried about since I had no idea when they were done last
They seem to be thorough.
They seem to be thorough.even let me know my breaks were good which I had been worried about since I had no idea when they were done last
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Riehl's Friendly Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The lady was very helpful when I schedule an appointment
The lady was very helpful when I schedule an appointment for my car to get picked up no problem. They were there on time and brought it back when she said it would be done and the service was incredible.
The lady was very helpful when I schedule an appointment
The lady was very helpful when I schedule an appointment for my car to get picked up no problem. They were there on time and brought it back when she said it would be done and the service was incredible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Fast and friendly we always appreciate the professional
Fast and friendly we always appreciate the professional staff from the service advisors to the cashiers and trcniciand
Fast and friendly we always appreciate the professional
Fast and friendly we always appreciate the professional staff from the service advisors to the cashiers and trcniciand
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Jim Riehl's Friendly Ford. We appreciate your business and hope to see you again soon!
They are fast prompt and willing to help.
They are fast prompt and willing to help. Very friendly people. Especially Jess and Megan
They are fast prompt and willing to help.
They are fast prompt and willing to help. Very friendly people. Especially Jess and Megan
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Jim Riehl's Friendly Ford. We appreciate your business and hope to see you again soon!
Kameron was a pleasure to work with, made the process
Kameron was a pleasure to work with, made the process simple and painless. Highly recommend working with him!
Kameron was a pleasure to work with, made the process
Kameron was a pleasure to work with, made the process simple and painless. Highly recommend working with him!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Jim Riehl's Friendly Ford. It's great to hear that we were able to assist you and that you had such a positive experience.
It was a quick visit today.
It was a quick visit today. I don't need any more words to explain.
It was a quick visit today.
It was a quick visit today. I don't need any more words to explain.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Riehl's Friendly Ford.
Very friendly and the oil change was done in a relatively
Very friendly and the oil change was done in a relatively timely fashion. However, the online scheduling system indicated that my safety recall would be done and when I arrived I was told that the parts were not available and I will have to come back. I was also advised to not use the online system and to call for scheduling; which kind of negated having an online scheduling tool.
Very friendly and the oil change was done in a relatively
Very friendly and the oil change was done in a relatively timely fashion. However, the online scheduling system indicated that my safety recall would be done and when I arrived I was told that the parts were not available and I will have to come back. I was also advised to not use the online system and to call for scheduling; which kind of negated having an online scheduling tool.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
It was great It was great, thank you.
It was great It was great, thank you. I will be back. Stop bugging me
It was great It was great, thank you.
It was great It was great, thank you. I will be back. Stop bugging me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Jim Riehl's Friendly Ford. We appreciate your business and hope to see you again soon!
Great service Friendly,courteous,informative,knew all
Great service Friendly,courteous,informative,knew all answers Willing to listen to questions,addressed all issues Offered more things like tire rotation
Great service Friendly,courteous,informative,knew all
Great service Friendly,courteous,informative,knew all answers Willing to listen to questions,addressed all issues Offered more things like tire rotation
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Jessica in the service department was able to fit me in
Jessica in the service department was able to fit me in immediately when I had an issue with an oil leak that ended up being a cracked oil plug. She is always friendly customer orientated, and looks out for her customers.
Jessica in the service department was able to fit me in
Jessica in the service department was able to fit me in immediately when I had an issue with an oil leak that ended up being a cracked oil plug. She is always friendly customer orientated, and looks out for her customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.