Reviews
December 22nd I was there to get my tire fixed because
December 22nd I was there to get my tire fixed because there was a nail in there. And then I knew there was a repairable, but they told me that I need a new tire. I wait like an hour and half there was only one guy working, his name was Mario. So they checked the truck. He never went to the waiting room to tell me the problem with the tire. I saw the truck outside and I went back to talk to him. And he said, you need a new tire after the truck was already outside. I weigh all that time for nothing. I will never go back to the dealer. Not only that, they left my hood open. I was driving an Expressway, and I almost had an accident very unresponsible people there.
December 22nd I was there to get my tire fixed because
December 22nd I was there to get my tire fixed because there was a nail in there. And then I knew there was a repairable, but they told me that I need a new tire. I wait like an hour and half there was only one guy working, his name was Mario. So they checked the truck. He never went to the waiting room to tell me the problem with the tire. I saw the truck outside and I went back to talk to him. And he said, you need a new tire after the truck was already outside. I weigh all that time for nothing. I will never go back to the dealer. Not only that, they left my hood open. I was driving an Expressway, and I almost had an accident very unresponsible people there.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
After an accident, brought our car in for repair.
After an accident, brought our car in for repair. Sylvia was SO friendly, making sure I was okay first, then taking care of all the details. She kept saying, “Call me if you need anything,” and I knew she meant it. Oh, and a what happy surprise to find out Toyota offers FREE LOANERS! What?! Thank you, Sylvia. And thank you, Toyota!
After an accident, brought our car in for repair.
After an accident, brought our car in for repair. Sylvia was SO friendly, making sure I was okay first, then taking care of all the details. She kept saying, “Call me if you need anything,” and I knew she meant it. Oh, and a what happy surprise to find out Toyota offers FREE LOANERS! What?! Thank you, Sylvia. And thank you, Toyota!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McGrath Elmhurst Toyota!
Professional my Representative was knowledgeable and
Professional my Representative was knowledgeable and accommodating All questions was answered satisfactorily all personnel were friendly
Professional my Representative was knowledgeable and
Professional my Representative was knowledgeable and accommodating All questions was answered satisfactorily all personnel were friendly
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Here at McGrath Elmhurst Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
I can’t thank Abe enough for making my dream come true!
I can’t thank Abe enough for making my dream come true! I told him I was looking for a 2020 Highlander Platinum — my dream car — and he actually found one for me! From start to finish, Abe was professional, honest, and incredibly dedicated. He listened to exactly what I wanted and kept me updated every step of the way. When the right vehicle came in, everything went smoothly — no pressure, no stress, just great service and genuine care. Abe went above and beyond to make sure I was happy, and now I’m driving away in the perfect Highlander I’ve always wanted. If you're looking for someone who truly cares about finding the right car for you, ask for Abe. I highly recommend him and McGrath Elmhurst Toyota. Thank you again, Abe — you made this such an amazing experience!
I can’t thank Abe enough for making my dream come true!
I can’t thank Abe enough for making my dream come true! I told him I was looking for a 2020 Highlander Platinum — my dream car — and he actually found one for me! From start to finish, Abe was professional, honest, and incredibly dedicated. He listened to exactly what I wanted and kept me updated every step of the way. When the right vehicle came in, everything went smoothly — no pressure, no stress, just great service and genuine care. Abe went above and beyond to make sure I was happy, and now I’m driving away in the perfect Highlander I’ve always wanted. If you're looking for someone who truly cares about finding the right car for you, ask for Abe. I highly recommend him and McGrath Elmhurst Toyota. Thank you again, Abe — you made this such an amazing experience!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with McGrath Elmhurst Toyota. We appreciate your business and hope to see you again soon!
Great person very knowledgeable know what he doing.
Great person very knowledgeable know what he doing. Answered all my questions and helped us thru the whole sales process. Thank you Abe. You got a customer for life. Will send all my freinds and family to you for sure.
Great person very knowledgeable know what he doing.
Great person very knowledgeable know what he doing. Answered all my questions and helped us thru the whole sales process. Thank you Abe. You got a customer for life. Will send all my freinds and family to you for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McGrath Elmhurst Toyota. We look forward to having you as one of our valued customers for many more years to come!
I was absolutely delighted with the whole process of
I was absolutely delighted with the whole process of purchasing my new Toyota Corolla from Abe at McGrath Elmhurst Toyota. The whole team there is friendly, helpful, efficient and patient. My family has been doing business at this Toyota branch for over 20 years and have bought a number of cars there. Each experience has been exemplary! Thanks to everyone at McGrath Emhurst Toyota, especially Abe!
I was absolutely delighted with the whole process of
I was absolutely delighted with the whole process of purchasing my new Toyota Corolla from Abe at McGrath Elmhurst Toyota. The whole team there is friendly, helpful, efficient and patient. My family has been doing business at this Toyota branch for over 20 years and have bought a number of cars there. Each experience has been exemplary! Thanks to everyone at McGrath Emhurst Toyota, especially Abe!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McGrath Elmhurst Toyota!
Everything was great from beginning to end.
Everything was great from beginning to end. Abe did a great job of selling me on the car but also was very open when I wanted to discuss competitors—I appreciated that. The whole process from when I first walked in to driving off was seamless
Everything was great from beginning to end.
Everything was great from beginning to end. Abe did a great job of selling me on the car but also was very open when I wanted to discuss competitors—I appreciated that. The whole process from when I first walked in to driving off was seamless
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing McGrath Elmhurst Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Terrible service, I was told I would get a call back, but
Terrible service, I was told I would get a call back, but I never received one. All I wanted was the best price on a vehicle.
Terrible service, I was told I would get a call back, but
Terrible service, I was told I would get a call back, but I never received one. All I wanted was the best price on a vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michael. We apologize for any confusion. Our records indicate that you spoke with one of our Internet Sales Agents yesterday at 6:41 PM CST about pricing. If you are looking for any additional information or want to discuss the price further please contact us at 630.279.2160. We will be happy to continue to assist you.
Terrible dealer, will never trust them again.
Terrible dealer, will never trust them again. You should not either. New certified toyota Rav4 xse off the showroom floor with 775 miles, started falling apart on the expressway.
Terrible dealer, will never trust them again.
Terrible dealer, will never trust them again. You should not either. New certified toyota Rav4 xse off the showroom floor with 775 miles, started falling apart on the expressway.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This was an excellent experience.
This was an excellent experience. I would definitely recommend shopping for a car here to family and friends.
This was an excellent experience.
This was an excellent experience. I would definitely recommend shopping for a car here to family and friends.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car