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Classic Elite Buick GMC

(3,181 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:30pm
Tuesday 8:30am–8:00pm 7:00am–6:30pm
Wednesday 8:30am–8:00pm 7:00am–6:30pm
Thursday 8:30am–8:00pm 7:00am–6:30pm
Friday 8:30am–8:00pm 7:00am–6:30pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 national dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (281) 698-3225 (281) 698-3225
Used (281) 698-3109 (281) 698-3109
Service (281) 206-4876 (281) 206-4876

Reviews

(3,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Elite Buick GMC from DealerRater.

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Sales crew was very helpful.

Sales crew was very helpful. Upper management could benefit from constructive feedback. One should not have to argue over given discounts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best place to chose to buy a car.

Best place to chose to buy a car. Prices are wonderful. And the financial help is incredible .all the managers . Give the right information. And helping me to get my new car. Thank you so much to Sunny for all his help. He was patient. Respectfully. And he brought my car to my home. I really appreciate your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful and not pushy.

Very helpful and not pushy. They listened to my requests and didn’t try to push a car I didn’t want. Would buy there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy a vehicle, I was in and out.

Great place to buy a vehicle, I was in and out. Everyone was really nice and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great team and professional.

Great team and professional. I was happy for the service and they met all my expectation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the lovely review. It means a lot to our team to hear we met your expectations. We'll be looking forward to helping you down the road!

Very helpful and friendly.

Very helpful and friendly. Communication issues at the beginning with some sales reps leaving, but Maani and Sony were once they took over.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the thoughtful feedback. We’re glad Maani and Sony stepped in and provided helpful, friendly service. Sorry for the rocky start with sales rep changes! Please reach out anytime; we’d love to help you again.

Most professional service I have ever encountered.

Most professional service I have ever encountered. The Service department is very communicative and upfront with costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're honored to be the most professional service you've encountered. Glad our Service team’s clear communication and upfront pricing stood out. We appreciate you noticing and are here anytime you need us.

Problems identified and resolved quickly.

Problems identified and resolved quickly. Reasonable cost Don’t maker these reviews more difficult than they need to be. It is going to decrease participation I do not recognize any of the names of faces of people shown Also my email address should no be necessary

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Bought my vehicle 9 months ago, Car still not registered

Bought my vehicle 9 months ago, Car still not registered in my name and no permanent plates received. Been through 3 temp tags and now on a dealer plate since July as turns out they sold me a car without a state inspection but zero communication unless initiated by myself, which means I have been driving my family in a vehicle for 6 months without a state inspection and now at 3 months and 10 days since the state inspection and still nothing. Loan company is chasing me and seems to be no urgency from the dealership to sort this matter out. The GM wants me to call each time and chase him so finally asked him to call me and zero, so that about sums up the culture. In 9 months. I’ve been to the dealership 7 times. Title clerk is always unavailable and voicemail full so basically been paying and driving for a car which is still in the dealerships name. Texas as far as I’m aware has 45 days to register a vehicle to an owner if financed and here I am at 9 months!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

9 months into buying my vehicle, I still dont have my

9 months into buying my vehicle, I still dont have my permanent plates or the car registered in my name. Communication is non existent unless I initiate. Found out in July that the car was sold without a state inspection so be aware.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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