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Spitzer Buick GMC Parma

(1,337 reviews)
Visit Spitzer Buick GMC Parma
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday 11:00am–4:00pm Closed

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New (216) 298-1537 (216) 298-1537
Used (216) 298-1739 (216) 298-1739
Service (216) 298-1762 (216) 298-1762

Inventory

See all 208 vehicles from this dealership.

About our dealership

With a long-standing tradition of serving the community, Spitzer Buick GMC Parma is pleased to be your go-to Buick, GMC dealer in Parma, OH. Our commitment to customer satisfaction runs deep and we believe in offering only the most luxurious lineup of GMC and Buick vehicles for you to test drive. In addition, Spitzer Buick GMC Parma is home to an expert finance team, a friendly sales team and a state-of-the-art service center stocked with genuine OEM parts. We strive to care for all of your automotive needs at our Buick, GMC dealership in Parma, OH. Stop in to see us today.

Service center

Phone number (216) 298-1762

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Buick GMC Parma from DealerRater.

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Gage was wonderful and not pushy. Talked to me about what was available abdcwgat was o. My range of payments. Got me an almost brand new car abd I love it

Gage was wonderful and not pushy. Talked to me about what was available abdcwgat was o. My range of payments. Got me an almost brand new car abd I love it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Gage provided a pressure-free experience while working within your payment range. We’re delighted you love your almost brand new Nissan Kicks and hope every drive brings a smile.

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Associate said I was getting $20.off my service then my receipt said $10. Off

Associate said I was getting $20.off my service then my receipt said $10. Off

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Overall good. I took some time but the team was working hard to get me into a vehicle.

Overall good. I took some time but the team was working hard to get me into a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC Parma!

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Great customer service and communication. Knowledgeable staff that was very helpful in educating about vehicles capabilities

Great customer service and communication. Knowledgeable staff that was very helpful in educating about vehicles capabilities

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re delighted our team provided clear communication and helped you understand your new Buick’s features. Please reach out if you need anything else.

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I can count on Dominic to guide me what needs repair I wish that your prices be little less or offer more coupons

I can count on Dominic to guide me what needs repair I wish that your prices be little less or offer more coupons

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wanda, we are very happy to hear that Dominic provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Dominic and the service department squeezed me in immediately. They took care of all my needs. Very polite and professional establishment

Dominic and the service department squeezed me in immediately. They took care of all my needs. Very polite and professional establishment

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know our service department could accommodate you immediately and meet every need. We appreciate your remarks about the professional and courteous approach. Thank you for bringing your GMC in for service.

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The dealership made it easy to do business with them, from the moment we walked in until the time we drove out. Tyler was personable, knowledgable and thoughtful. Highly recommend both him and this dealership.

The dealership made it easy to do business with them, from the moment we walked in until the time we drove out. Tyler was personable, knowledgable and thoughtful. Highly recommend both him and this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Tyler. We’re happy that everything went smoothly from arrival to driving away in your new Buick Envision. We appreciate your recommendation.

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Always prompt service by friendly knowledgeable staff. Appreciate their attention to detail and concern. Will return.

Always prompt service by friendly knowledgeable staff. Appreciate their attention to detail and concern. Will return.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that our team, including Sabrina, provided prompt and attentive service for your GMC Yukon. We’re glad our attention to detail met your expectations and look forward to your return.

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Worked within my timeframe and helped get payment to what I needed Jacob is awesome

Worked within my timeframe and helped get payment to what I needed Jacob is awesome

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Jacob. We’re pleased he could accommodate your timeframe and payment needs. Enjoy your new GMC.

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I came in with a leaking rear slider window on a rainy day I had no appointment the service team was amazing and helped me out ! I will buy from them the rest of my life money well spent,Tommy the barber

I came in with a leaking rear slider window on a rainy day I had no appointment the service team was amazing and helped me out ! I will buy from them the rest of my life money well spent,Tommy the barber

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Delighted our service team could take care of the leaking rear slider window on your GMC 2500 without an appointment in the rain. We’re happy you felt supported through the process. Thank you for your ongoing trust.

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