Reviews
Always excellent service
This was my second experience with Mercedes Benz of Cutler Bay. What a amazing place and service. Oscar my salesman was very friendly, helpful and honest. Also special thanks for Oliver Ortiz. He give us great deal and always there when I have questions or concerns. We are very very very pleased with our brand new beautiful vehicle and wanted to say “Thank you “. Definitely coming back to another car ??
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professionalism at its BEST.
Professionalism at its finest. No pressure sales. Willing to take the time to find the "right" vehicle. Oscar and Gus did a great job addressing my needs. Just lose the ties.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Thank you Raphael Torres for your great job and wonderful customer service!!! We will be back for sure when we decide for another car!!!! Amazing dealer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mercedes cutler bay
My overall experience with Mercedes cutler bay was amazing. Our sales representative Maria was very helpful and informative. I would highly recommend Mercedes-Benzs cutler bay to all my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowledge
Not much to say when Oliver not only knows the full line of Mercedes Benz line of products very well but he matches user/customer to any model, based on his years of experience..the best way!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome dealer. They go above and beyond.
I had the pleasure of dealing with Maribel. She has great customer service and is very helpful. I feel that the dealer really went above and beyond to make sure I was happy. Great dealer and great staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quality of Life & Security Upgrade
Ralph Torres, Felipe Canales & the Mercedes Benz of Cutler Bay team demonstrated pride & assurance in the ability to anticipate my familys complete transportation needs & wants. They reflected MBCB professional standards while balancing human sensitivity. They were efficient & patient as they covered the A-Z of features & selection. MBCB showcased their luxury high performance vehicles by first displaying classy & sophisticated human performance. Thanks again MBCB team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Was very happy with everything about the experience
Buying a car from Cutler Bay Was truly a pleasure !!!My husband and myself were very impressed with the attention we received from Joe and Frank throughout the experience of purchasing our new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best. Definitely referring MB of Cutler Bay!!
I have leasing vehicles for over 20-years, and this time, hands down, was the best experience for me. The professionalism and friendliness is there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very profesional
It was an exeptional experience from the selection of the vehicle to the delivery. The young lady that demostrated all the feature of the car was magnifican over all it was a greate experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
