Reviews
From contacting the dealership by phone!
From contacting the dealership by phone! Dan and his team made sure I was completely satisfied with my purchase. All details about the vehicle was shown to me before I left. Dan went above and beyond, giving up his day off to service my purchase. I highly recommend this dealership in the Denton, TX Area.
From contacting the dealership by phone!
From contacting the dealership by phone! Dan and his team made sure I was completely satisfied with my purchase. All details about the vehicle was shown to me before I left. Dan went above and beyond, giving up his day off to service my purchase. I highly recommend this dealership in the Denton, TX Area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cam was great to work with!
Cam was great to work with!! Kept in touch and made the purchase so smooth and easy.
Cam was great to work with!
Cam was great to work with!! Kept in touch and made the purchase so smooth and easy.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, one quote and done!
Great experience, one quote and done! No back and forth jerking me around xx. This was for a government agency fleet vehicle.
Great experience, one quote and done!
Great experience, one quote and done! No back and forth jerking me around xx. This was for a government agency fleet vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive feedback! We strive to provide top-notch service and make the process as smooth as possible for our clients, especially our government agency partners. We're thrilled to hear we were able to meet your expectations.
Great honest dealership.
Great honest dealership. They provide transparent pricing up front and honor their word. You can't ask for more from a car buying experience.
Great honest dealership.
Great honest dealership. They provide transparent pricing up front and honor their word. You can't ask for more from a car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are so glad to hear that you had a great car buying experience with us. Transparency and honesty are our top priorities, and we're happy to know that it did not go unnoticed. We appreciate your business and hope to continue exceeding your expectations.
THE NISSAN DEALER DID A FINE JOB ON MY TRUCK.
THE NISSAN DEALER DID A FINE JOB ON MY TRUCK. I Will recommend them to others!
THE NISSAN DEALER DID A FINE JOB ON MY TRUCK.
THE NISSAN DEALER DID A FINE JOB ON MY TRUCK. I Will recommend them to others!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Thank you for the positive feedback! We are happy to hear that our team at Four Stars Nissan of Denton provided a great service for your truck. We truly appreciate your recommendation to others. Safe travels!" #HappyCustomer #NissanDealership
I usually go straight to James but he was off that day so
I usually go straight to James but he was off that day so Zak helped me. It was late in the day but he still worked me in and I got both an oil change and inspection. He could not have been nicer and I was out in 40 - 45 minutes! This service department is awesome and that is why I keep buying cars here!!
I usually go straight to James but he was off that day so
I usually go straight to James but he was off that day so Zak helped me. It was late in the day but he still worked me in and I got both an oil change and inspection. He could not have been nicer and I was out in 40 - 45 minutes! This service department is awesome and that is why I keep buying cars here!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We apologize for any inconvenience with James being off, but we are so glad that Zak was able to work you in and provide excellent service. We truly appreciate your loyalty to our dealership and will continue to provide the best service possible. See you next time! #CustomerSatisfaction #BestService #LoyalCustomers
Service team saved our road trip, we are a senior couple
Service team saved our road trip, we are a senior couple traveling to visit family across country with our dog, and needed emergency repair, the on-site team & service manager Lee worked us in and got us back on the road! Nice to see that empathy and compassion for customer circumstances is not lost over the bottom line. Thanks to Lee and his team, bless you.
Service team saved our road trip, we are a senior couple
Service team saved our road trip, we are a senior couple traveling to visit family across country with our dog, and needed emergency repair, the on-site team & service manager Lee worked us in and got us back on the road! Nice to see that empathy and compassion for customer circumstances is not lost over the bottom line. Thanks to Lee and his team, bless you.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Thank you so much for your kind words! Our team is always dedicated to providing exceptional service, especially in times of need. We're glad we could help you continue your road trip and we hope you have a safe and enjoyable journey. Thanks for choosing us!" #CustomerSatisfaction #GoingAboveAndBeyond
***Update*** This morning on October 30th, I had a
***Update*** This morning on October 30th, I had a conference call with some of the management team, and they’re going to make this right, over and above right. They are working hard for me and are over accommodating which is rare in the automotive industry. My situation appears to be an anomaly, and I couldn’t be more relieved that they’re standing behind their product and will take great care of me. By all means, PURCHASE A VEHICLE from them as they have just proven that they will take care of their customers AFTER the sale to maintain a positive relationship. ————— I purchased a preowned 2020 Mercedes GLE350 from the dealership. The purchase process was good, however, the car not so much. I was assured that this vehicle received a thorough inspection prior to sale, but it’s obvious that this “inspection” was not as thorough as we had thought. The rear shocks are bad, the motor mounts and transmission mounts were bad. Additionally, I bought the extended warranty, which was the closest thing to “bumper-to-bumper” you can get. After many rounds with the extended warranty company, the warranty company would only cover the motor mounts, and not the transition mount. Also, the warranty company will only cover one rear shock. The warranty company will only pay approximately five hours of labor, the actual labor for these repairs is approximately 18 hours. This leaves me out of pocket approximately $4,000 in repairs. This vehicle should’ve been sent to auction versus being placed for sale on their lot. I understand the risk of buying it “as is” vehicle, I also understand that I bought a European vehicle in which repairs are expensive. This is why I purchased the best extended warranty policy they offered. I believe these issues should’ve been caught once a vehicle came in on trade and PRIOR to being listed for sale. I cannot in good conscience recommend this dealership if you want to purchase a preowned vehicle. I would recommend you do your research on your own warranty company if you take the risk of buying a preowned vehicle from this dealership.
***Update*** This morning on October 30th, I had a
***Update*** This morning on October 30th, I had a conference call with some of the management team, and they’re going to make this right, over and above right. They are working hard for me and are over accommodating which is rare in the automotive industry. My situation appears to be an anomaly, and I couldn’t be more relieved that they’re standing behind their product and will take great care of me. By all means, PURCHASE A VEHICLE from them as they have just proven that they will take care of their customers AFTER the sale to maintain a positive relationship. ————— I purchased a preowned 2020 Mercedes GLE350 from the dealership. The purchase process was good, however, the car not so much. I was assured that this vehicle received a thorough inspection prior to sale, but it’s obvious that this “inspection” was not as thorough as we had thought. The rear shocks are bad, the motor mounts and transmission mounts were bad. Additionally, I bought the extended warranty, which was the closest thing to “bumper-to-bumper” you can get. After many rounds with the extended warranty company, the warranty company would only cover the motor mounts, and not the transition mount. Also, the warranty company will only cover one rear shock. The warranty company will only pay approximately five hours of labor, the actual labor for these repairs is approximately 18 hours. This leaves me out of pocket approximately $4,000 in repairs. This vehicle should’ve been sent to auction versus being placed for sale on their lot. I understand the risk of buying it “as is” vehicle, I also understand that I bought a European vehicle in which repairs are expensive. This is why I purchased the best extended warranty policy they offered. I believe these issues should’ve been caught once a vehicle came in on trade and PRIOR to being listed for sale. I cannot in good conscience recommend this dealership if you want to purchase a preowned vehicle. I would recommend you do your research on your own warranty company if you take the risk of buying a preowned vehicle from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to update your review. We are dedicated to making things right for our customers and are happy to hear that our management team has taken great care of you. We stand behind our product and strive to maintain a positive relationship with all our customers. Thank you for the recommendation, and we wish you many happy miles in your pre-owned 2020 Mercedes GLE350.
James Seher is a wonderful service advisor.
James Seher is a wonderful service advisor. He is always polite, courteous, and knowledgeable. He keeps me posted/informed about my vehicle needs and always makes sure the car gets back to me when promised. He always knows my name which makes me feel like I matter. Four Stars of Nissan has been taken care of my Nissans from the very beginning. Just purchased my newest Murano there and will continue to let James take care of it for me.
James Seher is a wonderful service advisor.
James Seher is a wonderful service advisor. He is always polite, courteous, and knowledgeable. He keeps me posted/informed about my vehicle needs and always makes sure the car gets back to me when promised. He always knows my name which makes me feel like I matter. Four Stars of Nissan has been taken care of my Nissans from the very beginning. Just purchased my newest Murano there and will continue to let James take care of it for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, we are thrilled to hear about your positive experiences with James! Our team at Four Stars of Nissan prides ourselves on providing exceptional service and we are delighted to have you as a loyal customer. We look forward to continuing to take care of your Nissans and providing you with top-notch customer service.
Professional and honest pricing without playing games.
Professional and honest pricing without playing games. The price your see is the print your pay.
Professional and honest pricing without playing games.
Professional and honest pricing without playing games. The price your see is the print your pay.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! At our business, we strive to provide transparent and fair pricing for our customers. We're glad to hear that you appreciate our approach. Thank you for choosing us!
