Skip to main content

Karma Westfield

(102 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–4:00pm
Tuesday 9:00am–8:00pm 7:30am–4:00pm
Wednesday 9:00am–8:00pm 7:30am–4:00pm
Thursday 9:00am–8:00pm 7:30am–4:00pm
Friday 9:00am–7:00pm 7:30am–4:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 national dealer award
View 3 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award
New (908) 765-8006 (908) 765-8006
Used (908) 280-8427 (908) 280-8427

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karma Westfield from DealerRater.

Want to share your experience with this dealership?

Write a review

xxxxxxx weird funny nasty Mean rude What Others Say I

xxxxxxx weird funny nasty Mean rude What Others Say I had a great purchasing experience at Karma. Stephanie was absolutely spectacular. Made my buying process very simple and easy. I look for... Read More The folks at Karma were knowledgeable and friendly. They drove a hard bargain but we eventually ended up at a fair price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

if there is zero rating, i can select that LOL.

if there is zero rating, i can select that LOL.. the price they advertise is not what you pay.. there is UV Theft, Flex protect, 360 preotection price.. all together $4k extra and it is hidden but mandatory fee.. say WHAT!!! and document fee which i agree every dealer should charge for that service... CRAZY man! Dont want to call out a person. But, please declare the price upfront, not after someone flew from different state jus tto know its not the right price...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
1 person out of 1 found this review helpful. Did you?
Yes No

I had a great purchasing experience at Karma.

I had a great purchasing experience at Karma. Stephanie was absolutely spectacular. Made my buying process very simple and easy. I look forward to purchasing from karma in the near future again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The folks at Karma were knowledgeable and friendly.

The folks at Karma were knowledgeable and friendly. They drove a hard bargain but we eventually ended up at a fair price. Delivery was the quickest of any Carr buying experiences I can remember, and they had the car detailed and fueled full for me! Awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

STAY AWAY!

STAY AWAY!! PLEASE READ: This was the worst experience I’ve had with any dealerships. These people are dishonest. If you don’t want to waste time and money, I advise you to find a different dealer. I drove 4 hrs from out of town just to meet with Stephanie (sales rep I’d been talking to) regarding a 2023 suburban premier. Before I went to this dealership I had multiple conversations with Stephanie and we had agreed on a 50k out the door price. I asked her multiple times on the phone to confirm that 50k out the door was the agreeable number which she confirmed it was. Upon arriving to karma dealership Stephanie took me for a test drive. She then took my info and tried to rush me to the bank to get money for the down payment- when I asked to see the final price of the vehicle on paper, her manager, Tiffany came and told me they couldn’t do 50k even though that was the agreement. The price was now 59k. Do yourself a favor and stay away from this place and these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
Yes No

My wife and I had a wonderful experience with Stephanie!

My wife and I had a wonderful experience with Stephanie! She was very responsive, accommodating, and super straightforward… no xx which I appreciate. We’d buy from Stephanie and Karma again in a heartbeat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought my son's first car in January at Karma.

I bought my son's first car in January at Karma. We were very excited. Then excitement turned into disappointment. We have had the car for 7 months now and it is great and have not had 1 problem with it. The dealership on the other hand was a nightmare. I would not recommend this experience for anyone. They added warranties that we did not want and did over see them on the screen. All they pushed for was signatures. They agreed to give us our money back but it took 7 months of poking at them. It got so bad that we contacted News 4 Better get Baquero. The manager Carlos was useless and continue to tell us he was on top of it. We even asked for a different managers, they spoke to us then moved us back to Carlos. It took Carlos "leaving the dealership" to finally get help in our refund. Terrible! I only give a 1 star review because the car is good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Daryelis is the best!

Daryelis is the best! She made sure i left with a great deal. highly recommended her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Scam said car was one price then jacked it up by 7000

Scam said car was one price then jacked it up by 7000 dollars thru so called undisclosed fees walked out don’t go there very shady

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not good deal with this dearlership they dont know how to

Not good deal with this dearlership they dont know how to deal with customer. They do wrong in bill of sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.