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Southern Chevrolet

(2,005 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (757) 796-1011 (757) 796-1011
Used (757) 796-1019 (757) 796-1019
Service (757) 796-1091 (757) 796-1091

Reviews

(2,005 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chevrolet from DealerRater.

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19 Malibu

James was very courteous,and helpful. He explained and answered all of my questions which were many. He explained what all the buttons and the screen very throughly. He was very nice to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear James was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Hall Chevrolet Chesapeake

Everyone was super nice and friendly

Very friendly and welcoming environment and they worked hard to find me a car right for me. I felt at ease and that this was the right dealership to buy my car from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Hall Chevrolet Chesapeake

HAD A WONDERFUL EXPERIENCE

Johnathan has Excellent customer service. Polite and knowledgeable friendly.if you want a calm WONDERFUL experience shop at Hall Chevrolet ask for Johnathan. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Johnathan was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Hall Chevrolet Chesapeake

Great experience

Came in looking around for a truck to get rid of my old vehicle wasn't looking to buy on the first visit but found a great deal on a good truck and great price with low miles and was set up with a great deal very happy with my new truck

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

Thanks

I like to thank James Copeland For his work ethics and his knowledge of his job. Thank you For help making me find a car a much Easier experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear James was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Hall Chevrolet Chesapeake

Great

James was the best salesman ever. He made me feel comfortable with the decision we made. I would and have recommended him for future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you and we hope to see you again!

Upgrading my Tahoe

Was in this dealership a few weeks ago checking out my options on upgrading my Tahoe and my sales guy, James Copeland, was really helpful and seem to know his stuff about these trucks! I will definitely be back to pick my truck out from James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about James! We hope you continue to choose us for all your automotive needs! Take care!

Great assistance with purchase

Mr. Copeland was very knowledgeable of the 2013 Acura MDX I purchased. Well rounded salesman and very experienced in sales....I would recommended anyone who stops by Hall to ask for his service expertise!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear James was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Hall Chevrolet Chesapeake

Great Experience with Mr. George

After an unexpected MVA, which led my car to be a Total Loss, I was on the market for new car shopping. I decided to try Hall Chevy (Western Branch). That’s where I end up meeting Mr. George. He was a great help from beginning to end. He continuous fought for what I wanted and was comfortable with price range and car size. We also had some very wise conversation while waiting. I would recommend him to anyone that’s in need of a car. He will definitely push for what you want, which makes the whole “Car Buying Experience” less stressful. Thank You again Mr. George and Hall Chevy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the positive feedback and recommendation of our team! If you have any further questions, please give us a call. We're always happy to help!

Took the car in to the service center.

I had to bring the car in and was greeted by dee dee Rosalinda and she was just great. Listened to my concerns and was just happy to help me. Just made my day. Really is nice to get that type of service from the employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!