Reviews
Very professional
I no longer write pointless essays for these reviews. I gave an honest evaluation of this fine dealership and feel that if you need further statements you should hire a better marketing agency.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They made me feel at home!
Service was quick and everyone was professional. Not pushy and made me feel at home! I was so happy with the car wash. Cleaner cars drive better! It was quick and I was comfortable in the wait area with all the amenities
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nissan
Sylvester was great. Ideas pre-approved so I thought process would be shorter but that was not the case. That is the only part that took too long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fast and efficient
Gary Smith had our vehicle serviced and cleaned ahead of his predicted schedule. For our first visit, it was a good experience. We will come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very efficient operation.
I found the car that I liked and settled the next day. It was the best car buying experience that I ever had. The staff was very professional and very efficient.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My Review
I have never met more professional people. The people who work in the parts service and the mechanics are the kindest people I have ever been serviced by.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
I felt it was kinda pricy (no surprise), but I figured that the warranty from the dealer was the way to go, all things considered.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Place
We set up an appointment for maintenance on my 2017 Rogue. We entered the facility and was greeted politely. Work performed was done in the stated time we checked in. Great people and Service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My sales experience
The whole process was simple and easy and it wasn't a hassle I will be doing business with this dealership in the future and will recommend it to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied with Sutherlin Nissan Mall of GA
I brought my Pathfinder in for service, and was able to have it completed within an hour, even though I did not have a scheduled appointment. I was assisted initially by Gary, then wrapped up with Grace, whom I had worked with on a prior visit. The service department staff were all friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
