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AutoNation USA Hilton Head

(38 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
(866) 285-4947 (866) 285-4947

Inventory

See all 79 vehicles from this dealership.

About our dealership

Service center

Phone number (866) 285-4947

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Hilton Head from DealerRater.

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Have been trying for a month or more for set up of

Have been trying for a month or more for set up of several issues including my VE to be completed At point of sale no one except the salesman tried to help Should not be my place to keep going to Bluffton to get original set up completed

Have been trying for a month or more for set up of

Have been trying for a month or more for set up of several issues including my VE to be completed At point of sale no one except the salesman tried to help Should not be my place to keep going to Bluffton to get original set up completed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Edward, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (843) 969-2001. We would appreciate the chance to turn your experience around.

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My sales person, Kat , was awesome to work with during

My sales person, Kat , was awesome to work with during the entire process. Her follow up was outstanding answering my questions, sending me pictures of the car over the weeks it took to put together this long distance purchase. I am so excited with my Honda and wouldn?t hesitate to buy from Kat again. Thank you Kat and keep up the great customer service!

My sales person, Kat , was awesome to work with during

My sales person, Kat , was awesome to work with during the entire process. Her follow up was outstanding answering my questions, sending me pictures of the car over the weeks it took to put together this long distance purchase. I am so excited with my Honda and wouldn?t hesitate to buy from Kat again. Thank you Kat and keep up the great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rick, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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This place was amazing, as the customer service was top

This place was amazing, as the customer service was top notch. Everything and everyone was over friendly and my process was easy. I would recommend to anyone.

This place was amazing, as the customer service was top

This place was amazing, as the customer service was top notch. Everything and everyone was over friendly and my process was easy. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nicole, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation USA Hilton Head and we hope to be of service again in the future.

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Sydney was exceptional and kind in the process of

Sydney was exceptional and kind in the process of purchasing my car. Everyone at AutoNation was so nice from lending me a charger to helping with direction. Also AutoNation gave me an outstanding price which was thousand above KIA and hundreds above CarMax and Carvana. The most important experience was Sydney's honestly. I would recommend AutoNation to everyone! It's good to know there are honest people in the car business.

Sydney was exceptional and kind in the process of

Sydney was exceptional and kind in the process of purchasing my car. Everyone at AutoNation was so nice from lending me a charger to helping with direction. Also AutoNation gave me an outstanding price which was thousand above KIA and hundreds above CarMax and Carvana. The most important experience was Sydney's honestly. I would recommend AutoNation to everyone! It's good to know there are honest people in the car business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Dorothy, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Hilton Head. We appreciate your recommendation of AutoNation USA Hilton Head and we hope to be of service again in the future.

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Auto Nation is definitely a wonderful dealership.

Auto Nation is definitely a wonderful dealership. I highly recommend if you are looking to buy a vehicle. Kat was amazing and very helpful and got us in the vehicle we wanted. She was the best to work with.

Auto Nation is definitely a wonderful dealership.

Auto Nation is definitely a wonderful dealership. I highly recommend if you are looking to buy a vehicle. Kat was amazing and very helpful and got us in the vehicle we wanted. She was the best to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Hilton Head and we hope to be of service again in the future.

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Go see them today.

Go see them today. Great car buying experience and great place to by used. They check out every vehicle and send the junk away! The best and very little pressure, they are great at their jobs and it shows!

Go see them today.

Go see them today. Great car buying experience and great place to by used. They check out every vehicle and send the junk away! The best and very little pressure, they are great at their jobs and it shows!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Started with an inquiry "is this vehicle still

Started with an inquiry "is this vehicle still available"? Less than 48 hrs later, after driving 180 miles just to look at the car, we were taking it home. Fast, efficient, friendly. State tags came in the mail today, two weeks after seeing the car for the first time. AutoNation thanks for your help and support.

Started with an inquiry "is this vehicle still

Started with an inquiry "is this vehicle still available"? Less than 48 hrs later, after driving 180 miles just to look at the car, we were taking it home. Fast, efficient, friendly. State tags came in the mail today, two weeks after seeing the car for the first time. AutoNation thanks for your help and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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The entire organization at this AutoNation USA Hilton

The entire organization at this AutoNation USA Hilton Head dealership needs a class in customer service and support. We sold our car and were promised that our license plate would be sent overnight so we could transfer it to our new car. Instead the associate forgot to mail it and a week later admitted it was still in her deck drawer. When we called after two weeks we were told the plates were mailed to the wrong address and given the brush off by the manager we spoke with who basically blamed us for not driving two hours round trip to their dealership to pick up the plate in person. He was rude and unprofessional. Never recommending this dealership to any of our acquaintances.

The entire organization at this AutoNation USA Hilton

The entire organization at this AutoNation USA Hilton Head dealership needs a class in customer service and support. We sold our car and were promised that our license plate would be sent overnight so we could transfer it to our new car. Instead the associate forgot to mail it and a week later admitted it was still in her deck drawer. When we called after two weeks we were told the plates were mailed to the wrong address and given the brush off by the manager we spoke with who basically blamed us for not driving two hours round trip to their dealership to pick up the plate in person. He was rude and unprofessional. Never recommending this dealership to any of our acquaintances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Paul, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (843) 969-2001 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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I was pleased with the respect I was given when I

I was pleased with the respect I was given when I arrived. I drove 250 miles to look and test drive a truck. At first I thought I waisted my time and was unsure about the vehical. My sales person [Raheim] told me to take my time and not to rush and if decided not to buy it was ok and he understood. They want a happy and satisfied customers. It was late past closing time on Saturday and no rush. After the purchase Raheim and Melonie both helped find a hotel, booked it and printed the direction. It was the best car buying experience I ever had and I don't regret one minute. Not only did I leave with a nice truck, I made a friend ship with both Melonie and Raheim and still getting their help after the deal was done. Thank you All for a wonderful experience.

I was pleased with the respect I was given when I

I was pleased with the respect I was given when I arrived. I drove 250 miles to look and test drive a truck. At first I thought I waisted my time and was unsure about the vehical. My sales person [Raheim] told me to take my time and not to rush and if decided not to buy it was ok and he understood. They want a happy and satisfied customers. It was late past closing time on Saturday and no rush. After the purchase Raheim and Melonie both helped find a hotel, booked it and printed the direction. It was the best car buying experience I ever had and I don't regret one minute. Not only did I leave with a nice truck, I made a friend ship with both Melonie and Raheim and still getting their help after the deal was done. Thank you All for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Mike, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Hilton Head. Please don't hesitate to reach out if there's anything additional we can do for you.

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David was amazing he made sure I got all the things I

David was amazing he made sure I got all the things I wanted plus more! I would recommend him and auto nation to anyone! They helped me get into the car I wanted and listened and helped me out as a single mother I love that!

David was amazing he made sure I got all the things I

David was amazing he made sure I got all the things I wanted plus more! I would recommend him and auto nation to anyone! They helped me get into the car I wanted and listened and helped me out as a single mother I love that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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See all 38 reviews