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Castle Mazda Downers Grove

(122 reviews)
Visit Castle Mazda Downers Grove
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed

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New (833) 612-3771 (833) 612-3771
Used (833) 413-1813 (833) 413-1813
Service (888) 799-0689 (888) 799-0689

Inventory

See all 246 vehicles from this dealership.

About our dealership

Welcome to Castle Mazda of Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Mazda of Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Shop Easy, Drive Happy!™

Service center

Phone number (888) 799-0689

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Mazda Downers Grove from DealerRater.

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This is the best service department ever.

This is the best service department ever. The timing is always spot on, pricing is exactly what was quoted, if not less. They will tell me when I don’t need certain things which is rare - means less money for them and a bigger savings for me! I’m just blown away with the efficiency, professionalism and courtesy. Thank You Castle Mazda Service Department. You’re the best!! Toni Specht

This is the best service department ever.

This is the best service department ever. The timing is always spot on, pricing is exactly what was quoted, if not less. They will tell me when I don’t need certain things which is rare - means less money for them and a bigger savings for me! I’m just blown away with the efficiency, professionalism and courtesy. Thank You Castle Mazda Service Department. You’re the best!! Toni Specht

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mazda staff was kind, articulate and got the job done

Mazda staff was kind, articulate and got the job done quickly. They even provided a loaner for my use.

Mazda staff was kind, articulate and got the job done

Mazda staff was kind, articulate and got the job done quickly. They even provided a loaner for my use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service from Jesse and Anthony.

Excellent service from Jesse and Anthony. Everything was professional and courteous. I’m happy to refer this dealership.

Excellent service from Jesse and Anthony.

Excellent service from Jesse and Anthony. Everything was professional and courteous. I’m happy to refer this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great job by all.

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Jesse and Reuben were both awesome.

Jesse and Reuben were both awesome.Very efficient, knowledgeable and respectful of our time. Thanks and would definitely recommend Castle Mazda !

Jesse and Reuben were both awesome.

Jesse and Reuben were both awesome.Very efficient, knowledgeable and respectful of our time. Thanks and would definitely recommend Castle Mazda !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I bought my 2nd Mazda3 from Jesse Sanchez at Castle

I bought my 2nd Mazda3 from Jesse Sanchez at Castle Mazda. I know that he has his customers’ best interest in mind and will try to get the best deal he can for us. The 1st time I came in, he found a car for me that was an even better fit than what I was considering.

I bought my 2nd Mazda3 from Jesse Sanchez at Castle

I bought my 2nd Mazda3 from Jesse Sanchez at Castle Mazda. I know that he has his customers’ best interest in mind and will try to get the best deal he can for us. The 1st time I came in, he found a car for me that was an even better fit than what I was considering.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent dealership!

Excellent dealership! Jessie our salesperson was knowledgeable, professional and personable. Tony the manager made this process easy. We purchased within the hour. Very satisfied with the experience!

Excellent dealership!

Excellent dealership! Jessie our salesperson was knowledgeable, professional and personable. Tony the manager made this process easy. We purchased within the hour. Very satisfied with the experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great people, selection and reasonable prices.

Great people, selection and reasonable prices. I would recommend the dealership for new or used car purchases.

Great people, selection and reasonable prices.

Great people, selection and reasonable prices. I would recommend the dealership for new or used car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Good job Linus good job good job good job good job good

Good job Linus good job good job good job good job good job good job

Good job Linus good job good job good job good job good

Good job Linus good job good job good job good job good job good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Easy to request appointments from their website.

Easy to request appointments from their website. My 30k service was completed on expected time

Easy to request appointments from their website.

Easy to request appointments from their website. My 30k service was completed on expected time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Great customer service.

Great customer service. Kept us up to date as the repairs were being done and timing when we could expect the return of our car. We even got a video showing what was wrong with the car. Their appointment schedule was full but they were able to work us into their schedule.

Great customer service.

Great customer service. Kept us up to date as the repairs were being done and timing when we could expect the return of our car. We even got a video showing what was wrong with the car. Their appointment schedule was full but they were able to work us into their schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 122 reviews