Reviews
Write a reviewService department doesn't call a customer back to make
Service department doesn't call a customer back to make an appointment several times so frustrating. It goes straight to voice mail. They never answer or call you back when automated voice mail comes on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had a wonderful experience at Juneau Auto Mall!
I had a wonderful experience at Juneau Auto Mall! The team was incredibly friendly and made me feel welcome from the moment I walked in. What stood out the most was their patience—they never rushed me or pressured me into making a decision. They took the time to answer all my questions and made sure I was completely comfortable before moving forward. It’s clear they genuinely care about their customers. I highly recommend them to anyone looking for a stress-free and enjoyable car-buying experience. Thank you for going above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Now under new ownership !
Now under new ownership ! Hallelujah! No where to go but up; it was awful ! Fingers crossed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
