Reviews
2/27/2025 Service Visit Excellent visit with great
2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.
2/27/2025 Service Visit Excellent visit with great
2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your wonderful review, Mark! We're thrilled to hear about your excellent visit and the great service you received from Miguel and the team at i.g. Burton Subaru of Glen Burnie. Your satisfaction is our priority, and we appreciate your loyalty to us for your 2022 Outback's service. It’s fantastic to know that you had a positive experience in both the service and customer service departments. We look forward to seeing you again! Safe travels! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
Many thanks to Bik Shreshthra for a great car buying
Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!
Many thanks to Bik Shreshthra for a great car buying
Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We are thrilled to hear that you had a great car buying experience at i.g. Burton Subaru of Glen Burnie. It's fantastic to know that Bik made the process simple and efficient for you, and we appreciate him following up to ensure everything was to your satisfaction. Enjoy your new Ascent, and we look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
I had an exceptional experience with Bik Shrestha at i.
I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!
I had an exceptional experience with Bik Shrestha at i.
I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Preethi, for your wonderful review! We are thrilled to hear about your exceptional experience with Bik at i.g. Burton Subaru of Glen Burnie. It's fantastic that he was able to help you find the perfect CrossTrek and make your car-buying journey so enjoyable. Your feedback on Bik's thoroughness and thoughtful follow-up exemplifies the level of service we strive to provide. We truly appreciate your recommendation to friends and family and look forward to serving you again in the future. Enjoy your new car! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
Always ask if there is a lien on your vehicle and confirm
Always ask if there is a lien on your vehicle and confirm title is available!
Always ask if there is a lien on your vehicle and confirm
Always ask if there is a lien on your vehicle and confirm title is available!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your thoughts, Jeff. We understand the importance of confirming lien status and title availability when purchasing a vehicle. Your feedback is appreciated, and we encourage you to reach out to us directly if you have any further questions or would like to discuss this further. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
Although the used car that I had looked on online had
Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!
Although the used car that I had looked on online had
Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Amber, for your wonderful review! We're thrilled to hear that you found a new Crosstrek that meets your wishlist here at i.g. Burton Subaru of Glen Burnie. We appreciate your understanding regarding the sold used car, and we hope you enjoy your new vehicle! Please come back and visit us again! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
It was so smooth, direct to the point.
It was so smooth, direct to the point. Bik was so helpful and welcoming. We get the chance to drive it for good time.
It was so smooth, direct to the point.
It was so smooth, direct to the point. Bik was so helpful and welcoming. We get the chance to drive it for good time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ellaine! We're thrilled to hear that your experience at i.g. Burton Subaru of Glen Burnie was smooth and enjoyable. It's great to know that Bik made you feel welcomed and assisted you well. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
Very positive experience.
Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!
Very positive experience.
Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We are thrilled to hear that you had a positive experience at i.g. Burton Subaru of Glen Burnie. We're glad that Bik and Missy could assist you, even on New Year’s Eve. Your satisfaction is our priority, and we appreciate your understanding and support. We look forward to seeing you again! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
Everyone was helpful in my new car purchase.
Everyone was helpful in my new car purchase. Would recommend to anyone in the market for a new Subaru
Everyone was helpful in my new car purchase.
Everyone was helpful in my new car purchase. Would recommend to anyone in the market for a new Subaru
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at i.g. Burton Subaru of Glen Burnie. Your recommendation means a lot, and we look forward to assisting you again in the future. Enjoy your new Subaru! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie
I had an amazing experience buying my new wonderful 2024
I had an amazing experience buying my new wonderful 2024 Subaru Crosstrek. My agent was Vik and he was outstanding from the beginning to the end. He kept me well informed, educated me about the car, answered all my questions and kept me in close contact with the financing of my car. I bought the car online and he even drove the car to my house since I live out of state. I would highly recommend his as buying agent and I G Burton Glen Burnie, MD. Vik was personable, understanding and very pleasant to work with at all times.
I had an amazing experience buying my new wonderful 2024
I had an amazing experience buying my new wonderful 2024 Subaru Crosstrek. My agent was Vik and he was outstanding from the beginning to the end. He kept me well informed, educated me about the car, answered all my questions and kept me in close contact with the financing of my car. I bought the car online and he even drove the car to my house since I live out of state. I would highly recommend his as buying agent and I G Burton Glen Burnie, MD. Vik was personable, understanding and very pleasant to work with at all times.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would highly recommend I G Burton of Glen Burnie, MD. Excellent service is all regards.
I had a great experiences with Bik at this location last
I had a great experiences with Bik at this location last weekend and bought subaru crosstrek. Bik is a great person who negotiated with me nicely to get what I was looking for. I highly recommend him to everyone who want to buy car from this dealership. He deserves five stars 🌟 🤩. He also followed up with me after couple of days to make sure that I am enjoying the my subaru!!
I had a great experiences with Bik at this location last
I had a great experiences with Bik at this location last weekend and bought subaru crosstrek. Bik is a great person who negotiated with me nicely to get what I was looking for. I highly recommend him to everyone who want to buy car from this dealership. He deserves five stars 🌟 🤩. He also followed up with me after couple of days to make sure that I am enjoying the my subaru!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear about your great experience with Bik at i.g. Burton Subaru of Glen Burnie. It’s fantastic that you found the perfect Subaru Crosstrek and appreciated Bik's negotiation skills and follow-up. Your recommendation means a lot to us! We look forward to seeing you again and hope you continue to enjoy your new Crosstrek! Sincerely, The Team at i.g. Burton Subaru of Glen Burnie