Reviews
Kevin is the best.
Kevin is the best. We bought a mercedes from him last year, too, so when we wanted another car we called him again. Great knowledge of the product, very attentive and great personality. Many thanks.
Kevin is the best.
Kevin is the best. We bought a mercedes from him last year, too, so when we wanted another car we called him again. Great knowledge of the product, very attentive and great personality. Many thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your repeat business and your kind words about Kevin! We are thrilled he could assist you again. We truly appreciate your feedback and we hope to see you again at Mercedes-Benz of Lynnwood. Enjoy your new car!
In my opinion this is the worst dealership and strongly
In my opinion this is the worst dealership and strongly recommend that you take your business somewhere else!
In my opinion this is the worst dealership and strongly
In my opinion this is the worst dealership and strongly recommend that you take your business somewhere else!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
In my opinion this is the worst dealership and I strongly
In my opinion this is the worst dealership and I strongly recommend that you take your business somewhere else!
In my opinion this is the worst dealership and I strongly
In my opinion this is the worst dealership and I strongly recommend that you take your business somewhere else!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm really sorry to hear about your negative impression of our dealership. We aim to provide excellent service and it's concerning to see we've missed that mark here. If you would be willing, I'd appreciate the opportunity to learn more about what went wrong so we can make improvements moving forward. Please feel free to contact me when convenient for you. Thank you, Christopher Wright - New Car Sales Manager - 425-275-5621
Your dealership was informed of the issues and given every opportunity to do what was right. You refused. In my experience and in my opinion your dealership has no integrity, does not provide good customer service, and did nothing to ensure my satissfaction as a customer when I clearly communicated that I couldn't possibly be more dissatisfied with your faulty product and experience at your dealership. In which, at least in my experience and opinion makes you dishonest liers because you claim to "ensure customer satissfaction" and "excellent customer service" and yet you did neither in my case. Had you done what every other dealership has done to ensure customer satissfaction it would have cost you nothing and yet your refusal in my case has now cost me $15,000+ in losses. So, I recommenend to anyone reading this to take your business to another dealership.
I’ve probably dealt with about 20 Mercedes dealers in my
I’ve probably dealt with about 20 Mercedes dealers in my 72 years of life as I currently own eight Mercedes-Benz vehicles across different cities,, and owned many more in my lifetime. Absolutely the most personal service I have found in the Seattle area has been at MB of Lynnwood. My service advisor, Josh, is impressive with his knowledge and ability to quickly understand my issues. As an engineer and pilot I sometimes need to talk directly with the mechanic to fully understand things. That is no problem for this service department. These people seem to really care, and know their stuff. Josh has decades of experience with MB vehicles and openly shares his wisdom.
I’ve probably dealt with about 20 Mercedes dealers in my
I’ve probably dealt with about 20 Mercedes dealers in my 72 years of life as I currently own eight Mercedes-Benz vehicles across different cities,, and owned many more in my lifetime. Absolutely the most personal service I have found in the Seattle area has been at MB of Lynnwood. My service advisor, Josh, is impressive with his knowledge and ability to quickly understand my issues. As an engineer and pilot I sometimes need to talk directly with the mechanic to fully understand things. That is no problem for this service department. These people seem to really care, and know their stuff. Josh has decades of experience with MB vehicles and openly shares his wisdom.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, thank you for your feedback and sharing your experience with Josh and our team at Mercedes-Benz of Lynnwood. We are grateful for your trust in us and your kind words, and we look forward to serving you and your vehicles for many years to come!
Alan Keith was our salesman.
Alan Keith was our salesman. We could not find a better and more professional sales person ever. Andrew Plata the sales manager is absolutely top notch sales manager, very helpful and professional. Mindy and Athena the finance managers were very professional and great and made the transaction very straightforward and simple. If there is any more rating I can give Mercedes Benz od Lynnwood I would do that. I bought 2 cars from Alan within a month and he is the reason I came back. Go team MBLynnwood!
Alan Keith was our salesman.
Alan Keith was our salesman. We could not find a better and more professional sales person ever. Andrew Plata the sales manager is absolutely top notch sales manager, very helpful and professional. Mindy and Athena the finance managers were very professional and great and made the transaction very straightforward and simple. If there is any more rating I can give Mercedes Benz od Lynnwood I would do that. I bought 2 cars from Alan within a month and he is the reason I came back. Go team MBLynnwood!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Radi, we are truly grateful for your feedback! Knowing that Alan, Andrew, Mindy, and Athena made your purchasing experience smooth and professional means a lot to us. We appreciate your support and hope you enjoy your new vehicles! See you again at Mercedes-Benz of Lynnwood!
Yes indeed next will be my favorite car ever S class. Radi
James from the service department was top notch!
James from the service department was top notch! He was professional, honest and made me feel at ease with the tires we purchased. I’ve had nothing but great experiences from Mercedes Benz of Lynwood service department! I highly recommend them!
James from the service department was top notch!
James from the service department was top notch! He was professional, honest and made me feel at ease with the tires we purchased. I’ve had nothing but great experiences from Mercedes Benz of Lynwood service department! I highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amber, we're glad to hear James and our team made your experience smooth and comfortable. Thank you for choosing Mercedes-Benz of Lynnwood and for recommending us!
Best service in the USA!
Best service in the USA! It can be very difficult finding the right people to work on your Sprinter, especially when you travel for work. The team at Lynnwood Benz understands this and gets you back on the road as soon as possible every time.
Best service in the USA!
Best service in the USA! It can be very difficult finding the right people to work on your Sprinter, especially when you travel for work. The team at Lynnwood Benz understands this and gets you back on the road as soon as possible every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John helped me closed my Mercedes Benz car purchased, it
John helped me closed my Mercedes Benz car purchased, it really went smoothly during the process & until the end of the deal. It was the quickest car transactions, I’ve ever done! No pressure & signing docs was also simple & easy to complete in no time. I will definitely recommended my family & friends to buy car in Lynnwood Mercedes Benz & asked for John. Thank you John for your follow up calls & making sure that I like my chosen car that I bought! The waiting lobby is nice & clean, great snacks & coffee was also a plus. I will give them 5’Stars ratings for the excellent customer service.
John helped me closed my Mercedes Benz car purchased, it
John helped me closed my Mercedes Benz car purchased, it really went smoothly during the process & until the end of the deal. It was the quickest car transactions, I’ve ever done! No pressure & signing docs was also simple & easy to complete in no time. I will definitely recommended my family & friends to buy car in Lynnwood Mercedes Benz & asked for John. Thank you John for your follow up calls & making sure that I like my chosen car that I bought! The waiting lobby is nice & clean, great snacks & coffee was also a plus. I will give them 5’Stars ratings for the excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nikki and Trish, thank you for sharing your recommendations for the rest of us. We’re grateful to hear both of you had seamless experiences with John and our team at Mercedes-Benz of Lynnwood!
I live in Montana so I was talked to multiple MB
I live in Montana so I was talked to multiple MB dealerships in the Region and MB Lynnwood were the nicest and most helpful out of all of them. Andy & Jesse are great. I've been a Mercedes guy for almost 2 decades and this was the best buying experience thus far.....also, I usually don't leave reviews if that tells you something
I live in Montana so I was talked to multiple MB
I live in Montana so I was talked to multiple MB dealerships in the Region and MB Lynnwood were the nicest and most helpful out of all of them. Andy & Jesse are great. I've been a Mercedes guy for almost 2 decades and this was the best buying experience thus far.....also, I usually don't leave reviews if that tells you something
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I I have been going to Mercedes Of Lynwood for about 10
I I have been going to Mercedes Of Lynwood for about 10 years. My service rep is Garrett Graham, and he is as good a service rep as I have ever had anywhere. He’s polite, thorough, always addresses any issues I have and it’s a pleasure to work with. I cannot recommend Garrett or Mercedes Of Lynwood any higher than simply great.
I I have been going to Mercedes Of Lynwood for about 10
I I have been going to Mercedes Of Lynwood for about 10 years. My service rep is Garrett Graham, and he is as good a service rep as I have ever had anywhere. He’s polite, thorough, always addresses any issues I have and it’s a pleasure to work with. I cannot recommend Garrett or Mercedes Of Lynwood any higher than simply great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from loyal customers like yourself, and we can't wait to share your excellent feedback with Garrett. Thank you for trusting Mercedes-Benz of Lynnwood with your business and your five-star review!