Reviews
service manager was excellent in every way!
service manager was excellent in every way!. Took my telluride on time and explained everything detail in full. Very helpful and professional
service manager was excellent in every way!
service manager was excellent in every way!. Took my telluride on time and explained everything detail in full. Very helpful and professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback on our service manager and the care taken with your Telluride. Thank you for choosing Tasca Kia White Plains.
Everything went the usual way at a dealership except for
Everything went the usual way at a dealership except for the final stage, I felt the lease payment was too high for this SUV so after some discussion, the salesperson came back to me with a lower (and better) monthly lease payment. What the manager and salesperson failed to tell me was that they got the new montly lease payment lowered by using money from my trade in. They took $3000 off my agreed upon trade in value without actually telling me what they had done. 4 weeks later when i returned to collect my trade in check, I was really upset to discover what had taken place. The manager offered to give me a complimentary tire rotation, was he joking?
Everything went the usual way at a dealership except for
Everything went the usual way at a dealership except for the final stage, I felt the lease payment was too high for this SUV so after some discussion, the salesperson came back to me with a lower (and better) monthly lease payment. What the manager and salesperson failed to tell me was that they got the new montly lease payment lowered by using money from my trade in. They took $3000 off my agreed upon trade in value without actually telling me what they had done. 4 weeks later when i returned to collect my trade in check, I was really upset to discover what had taken place. The manager offered to give me a complimentary tire rotation, was he joking?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Great experience, every employee was exceptional.
Great experience, every employee was exceptional. I dealt with Imed, he took into consideration my age, made sure I understood each step. Felt I got a lot of for bang for pmy money. He even delivered the car next day( local) showed me how to set up GPS and connected my phone. Had been to other car dealerships, feel I had the best experience with Tusca KIA and Imed!
Great experience, every employee was exceptional.
Great experience, every employee was exceptional. I dealt with Imed, he took into consideration my age, made sure I understood each step. Felt I got a lot of for bang for pmy money. He even delivered the car next day( local) showed me how to set up GPS and connected my phone. Had been to other car dealerships, feel I had the best experience with Tusca KIA and Imed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your detailed feedback about your experience with our team at Tasca Kia White Plains. We're glad the service met your needs and made the process clear. Thank you for sharing your thoughts.
Victor was easy to work with.
Victor was easy to work with. Professional, calm and knowledgable. He helped our daughter find the car that best suited her. Thank you!
Victor was easy to work with.
Victor was easy to work with. Professional, calm and knowledgable. He helped our daughter find the car that best suited her. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your comments about our team at Tasca Kia White Plains. It's great to hear you had a smooth experience. Thank you for sharing.
Anthony, was great.
Anthony, was great. He was super helpful and went above and beyond to meet our needs. If you are looking for personalized service ask for Anthony.
Anthony, was great.
Anthony, was great. He was super helpful and went above and beyond to meet our needs. If you are looking for personalized service ask for Anthony.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team appreciates your kind words about the service you received. Thank you for choosing Tasca Kia White Plains. We are here for any future needs.
We just leased a Sorrento from the White Plains
We just leased a Sorrento from the White Plains dealership. We worked with Oscar and he was so nice, helpful and patient. He also remembered a week later when we came back to pick up the car that we liked the little song that comes on when you turn off the car, and he made sure to show us how to turn that on! Everyone that we interacted wit there was so nice!
We just leased a Sorrento from the White Plains
We just leased a Sorrento from the White Plains dealership. We worked with Oscar and he was so nice, helpful and patient. He also remembered a week later when we came back to pick up the car that we liked the little song that comes on when you turn off the car, and he made sure to show us how to turn that on! Everyone that we interacted wit there was so nice!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our team at Tasca Kia White Plains. We're glad the Sorrento and our service met your expectations. Enjoy your new vehicle.
I have never had such a terrible experience trading in a
I have never had such a terrible experience trading in a vehicle. This dealership completely lied and messed up my credit in the process. When I traded in my car, we signed all the paperwork stating they would pay the overage miles in full. Three months later, I found out they never held up their end of the deal. After multiple calls and messages, we were repeatedly ignored and given the runaround. The boss, James Blloshmi, assured us he was sending a check to cover the balance and would provide confirmation by last Tuesday, after two weeks of back-and-forth. That confirmation never came. Today, the bank confirmed no payment was ever received. I've traded in vehicles before and have never dealt with this level of dishonesty or incompetence. We trusted them to handle the payoff as promised, and instead they damaged my credit and wasted months of my time. Do NOT trust this dealership. They do not keep their word, and they will disappear as soon as the deal is done.
I have never had such a terrible experience trading in a
I have never had such a terrible experience trading in a vehicle. This dealership completely lied and messed up my credit in the process. When I traded in my car, we signed all the paperwork stating they would pay the overage miles in full. Three months later, I found out they never held up their end of the deal. After multiple calls and messages, we were repeatedly ignored and given the runaround. The boss, James Blloshmi, assured us he was sending a check to cover the balance and would provide confirmation by last Tuesday, after two weeks of back-and-forth. That confirmation never came. Today, the bank confirmed no payment was ever received. I've traded in vehicles before and have never dealt with this level of dishonesty or incompetence. We trusted them to handle the payoff as promised, and instead they damaged my credit and wasted months of my time. Do NOT trust this dealership. They do not keep their word, and they will disappear as soon as the deal is done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Please know we take your feedback very seriously. We would like to speak with you about your experience with our Sales Team when trading in your vehicle, as well as the communication you have received regarding the confirmation of payment. Whenever you can, would you reach out to us so we may discuss this? Thank you, Tasca Kia Customer Care Team info.kiawhiteplains@tasca.com 914-222-6222
KIA dealership was very accommodating and courteous.
KIA dealership was very accommodating and courteous. The dealership was very considerate and accommodating. Thank you!
KIA dealership was very accommodating and courteous.
KIA dealership was very accommodating and courteous. The dealership was very considerate and accommodating. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words about Tasca Kia White Plains. We're glad our team could assist you.
Cayla was extremely attentive, kind, and led me expertly
Cayla was extremely attentive, kind, and led me expertly through trading in my big truck for something more sensible. She took the time, and got me squared away, even staying and hour past closing time to seal the deal and help me transfer years of that winds up collecting in every nook and cranny of a pick up truck into my new(to me) 2023 Kia Sportage Hybrid. 10 out of 10, highly recommend, I would watch this movie again!
Cayla was extremely attentive, kind, and led me expertly
Cayla was extremely attentive, kind, and led me expertly through trading in my big truck for something more sensible. She took the time, and got me squared away, even staying and hour past closing time to seal the deal and help me transfer years of that winds up collecting in every nook and cranny of a pick up truck into my new(to me) 2023 Kia Sportage Hybrid. 10 out of 10, highly recommend, I would watch this movie again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team, especially during your 2023 Kia Sportage Hybrid trade-in. We're pleased to hear everything went smoothly. Take care on the roads ahead.
I worked with Kevin and he was great from start to
I worked with Kevin and he was great from start to finish. No high pressure sales tactics, very professional and cordial and easy to do business with. Recommend to anyone looking for a Kia to ask for Kevin.
I worked with Kevin and he was great from start to
I worked with Kevin and he was great from start to finish. No high pressure sales tactics, very professional and cordial and easy to do business with. Recommend to anyone looking for a Kia to ask for Kevin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team made your experience easy and enjoyable. Thank you for recommending Tasca Kia White Plains.
