Ken Ganley Volkswagen Willoughby Hillls

Ken Ganley Volkswagen was very wonderful to get a car from. Got the car the same day and my payments did not clear out my Bank account like other places I went to. 5 stars for.

Great cars and even better staff! Brian and the team make what's normally a chore into a fantastic experience!

Jordan was very helpful and consistent with communication. Anthony was assuring and made the process nice and smooth. It was an enjoyable car buying experience that didn't take all day like other dealerships. Thank you!

They were very knowledgeable and they took the time to listen to our needs and concerns they also made us feel comfortable with the decisions to buy our new suv and the atmosphere was very positive and pleasant witch made this a great day and we will recommend them to everyone

They were very polite and made everything very easy I will be I'll repeat customer

Ronald at Ganley was extremely helpful. He knows VW products backwards and forwards and is a great advocate for their brand.

Top notch friendly sales team ! Car was pulled up and ready for me upon arrival! Brian and the team where extraordinary!

As always excellence in service, availability and customer service. The KG Volkswagen team represent very well! I thought I needed a new battery, but as it was explained "very clearly" to me what was happening with my battery. I'm retired and don't drive as much anymore. And considering the fact I bought the car in 2018 and never had changed it; I bought a new battery. Excellent price also!

Bought a car from this location a year or two ago and it suffered from engine failure not long later. I tried to surrender the car because they said my warranty wouldn't cover the engine problems but they didn't take my name off and a year or two later they are threatening to tow a car that shouldn't even be under my name and take me to court if I don't pay the fees. DO NOT purchase a car from this location whatsoever they will scam you!

Most honest and easiest to work with dealership I’ve heard of. I recently purchased a used car with the help of salesman Mark and it was a stark contrast to my previous experiences with car dealerships. Mark was extremely accommodating and responsive. I am out of state so Mark facetimed me and took the car to a local mechanic for a prepurchase inspection for me. Mark even picked me up from the airport when I flew in to pick up my vehicle. The financing manager, Anthony, was also great in this process. Highly recommend this dealership, honest guys.