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Genesis of Englewood

(904 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (201) 905-7780 (201) 905-7780
Used (201) 335-6532 (201) 335-6532
Service (201) 971-9875 (201) 971-9875

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Englewood from DealerRater.

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This time the service was good.

This time the service was good. They picked up my car from my house and gave me a loaner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We went for maintenance and they tried to tell us we

We went for maintenance and they tried to tell us we needed thousands of dollars of unnecessary work. And after the maintenance our car still tells us it needs maintenance every time we start the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I will give the dealership a pass on the setup of the

I will give the dealership a pass on the setup of the waiting area, because I understand they just acquired the brand. But my expectation is that it will be seriously improved, because my Honda waiting area experience should not better than a premium brand experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was dropping my car off to get the coating on the

I was dropping my car off to get the coating on the inside And was greeted with a warm smile. At no point this feel like a chore it felt like me end up with friends to drop my car off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, courtesy staff, nice waiting room and close

Professional, courtesy staff, nice waiting room and close proximity to downtown Englewood. Thank you for asking

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris was a pleasure to deal with and made the entire

Chris was a pleasure to deal with and made the entire process seamless from start to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The dealership was awful.

The dealership was awful. We had priblems with finance and sales manager l. The salespeople were knowledgeable and pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a very pleasant straightforward buying experience

I had a very pleasant straightforward buying experience without any haggling or any car dealership upselling attempts that are customary in most dealership. This was a very positive customer experience. Kudos to the Englewood Genesis team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything was seamless.

Everything was seamless.. staff were pleasant. Everything was explained. Nothing to complain about. Will go there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Their service was great.

Their service was great. The staff were friendly and their waiting area is very accommodating. I really like their feature where they send you a video update of what the mechanic is working on with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.