Reviews
This time the service was good.
This time the service was good. They picked up my car from my house and gave me a loaner.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We went for maintenance and they tried to tell us we
We went for maintenance and they tried to tell us we needed thousands of dollars of unnecessary work. And after the maintenance our car still tells us it needs maintenance every time we start the car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I will give the dealership a pass on the setup of the
I will give the dealership a pass on the setup of the waiting area, because I understand they just acquired the brand. But my expectation is that it will be seriously improved, because my Honda waiting area experience should not better than a premium brand experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I was dropping my car off to get the coating on the
I was dropping my car off to get the coating on the inside And was greeted with a warm smile. At no point this feel like a chore it felt like me end up with friends to drop my car off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, courtesy staff, nice waiting room and close
Professional, courtesy staff, nice waiting room and close proximity to downtown Englewood. Thank you for asking
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris was a pleasure to deal with and made the entire
Chris was a pleasure to deal with and made the entire process seamless from start to finish
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was awful.
The dealership was awful. We had priblems with finance and sales manager l. The salespeople were knowledgeable and pleasant to deal with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had a very pleasant straightforward buying experience
I had a very pleasant straightforward buying experience without any haggling or any car dealership upselling attempts that are customary in most dealership. This was a very positive customer experience. Kudos to the Englewood Genesis team!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was seamless.
Everything was seamless.. staff were pleasant. Everything was explained. Nothing to complain about. Will go there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Their service was great.
Their service was great. The staff were friendly and their waiting area is very accommodating. I really like their feature where they send you a video update of what the mechanic is working on with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair