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Reviews
Write a reviewIt's always a great place to be .
It's always a great place to be .Excellent customer service . Staff are very friendly.Although I just walked in without appointment, staff shows understanding I just schedule my oil change.Thanks
It's always a great place to be .
It's always a great place to be .Excellent customer service . Staff are very friendly.Although I just walked in without appointment, staff shows understanding I just schedule my oil change.Thanks
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fue una atencion agradable no tuve que esperar mucho
Fue una atencion agradable no tuve que esperar mucho tiempo mi auto todo estuvo bien
Fue una atencion agradable no tuve que esperar mucho
Fue una atencion agradable no tuve que esperar mucho tiempo mi auto todo estuvo bien
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Business started on time.
Business started on time. Service Tech (Jorge) was courteous, professional, knowledgeable and provided good customer service.
Business started on time.
Business started on time. Service Tech (Jorge) was courteous, professional, knowledgeable and provided good customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Everyone here is phenomenal.
Everyone here is phenomenal. Francis did a great job. I was in and out quickly, and he communicated effectively. 5 stars for Toyota!
Everyone here is phenomenal.
Everyone here is phenomenal. Francis did a great job. I was in and out quickly, and he communicated effectively. 5 stars for Toyota!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
If Schedule a appointment wait time is way over
If Schedule a appointment wait time is way over Overwhelming. Need a fast line for schedule people. Kept informed about your car needs of performances from the beginning to the end of service. With an Option to pay on line doing service time.. giving advice but not limited to the customers needs on the online service appointment app to be performed.
If Schedule a appointment wait time is way over
If Schedule a appointment wait time is way over Overwhelming. Need a fast line for schedule people. Kept informed about your car needs of performances from the beginning to the end of service. With an Option to pay on line doing service time.. giving advice but not limited to the customers needs on the online service appointment app to be performed.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Jacksone5920, I want to express my gratitude for your review, and I sincerely apologize for the delay in my response. I’m truly sorry for the issues you encountered in our service department and I view this as a valuable learning opportunity for us to address and prevent similar problems in the future. Your feedback holds great significance as we strive to enhance our services. If you have any further inquiries or require assistance moving forward, please don’t hesitate to reach out to me via the email address provided below. Thank you once again for bringing this matter to our attention. Rose Bayat General Manager rbayat@group1auto.com
Everything about this visit was great.
Everything about this visit was great. Scheduling the appointment was fast and easy. Check in was fine once I left Oscar and moved over to Francis. The wait was a bit longer than what I had been told, but not unbearable.
Everything about this visit was great.
Everything about this visit was great. Scheduling the appointment was fast and easy. Check in was fine once I left Oscar and moved over to Francis. The wait was a bit longer than what I had been told, but not unbearable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
The dealer did a great job with my car and I truly
The dealer did a great job with my car and I truly appreciate especially Francis that worked with me to mske sure that everything was alright with my car. Thanks for your service, Toyota workers.
The dealer did a great job with my car and I truly
The dealer did a great job with my car and I truly appreciate especially Francis that worked with me to mske sure that everything was alright with my car. Thanks for your service, Toyota workers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We look forward to your next visit! Take care!
Carlos and Isaac took really great care of me.
Carlos and Isaac took really great care of me. My brake pads were replaced faster than anticipated.
Carlos and Isaac took really great care of me.
Carlos and Isaac took really great care of me. My brake pads were replaced faster than anticipated.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We look forward to your next visit! Take care!
Jorge “George” was very patient and helpful he made me
Jorge “George” was very patient and helpful he made me feel very confident in my service.
Jorge “George” was very patient and helpful he made me
Jorge “George” was very patient and helpful he made me feel very confident in my service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We look forward to your next visit! Take care!
I had a great service .
I had a great service . Frances made it easy by assisting and also letting me understand my recommendation
I had a great service .
I had a great service . Frances made it easy by assisting and also letting me understand my recommendation
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rasheedat, we're happy you found Frances to be so supportive during your experience here at Toyota Certified at Capital Plaza. Please let us know if there is anything else we can do for you; we are more than happy to help!