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Toyota Certified at Capital Plaza

(299 reviews)

Reviews

(299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Certified at Capital Plaza from DealerRater.

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The service was good even though it took a day and half

The service was good even though it took a day and half and Oscar was wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Karen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Buen servicio, exelente trato mucha amabilidad, mucho

Buen servicio, exelente trato mucha amabilidad, mucho tiempo dé espera en fin muy buen trato

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola, agradecemos tu reseña positiva sobre tu reciente experiencia con nosotros. ¡Gracias y que tengas un excelente día!

Consumer response

Gracias por su buen servicio

Very professional excellent service respect for the

Very professional excellent service respect for the customer and very patient. Thank you for the excellent service and keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The team was knowledgeable and explained everything.

The team was knowledgeable and explained everything. Service was excellent. The vehicle was ready in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Isaac was above and beyond.

Isaac was above and beyond. He is a Professional who knows how to communicate and take care of his clients.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Isaac to be so supportive during your experience here at Toyota Certified at Capital Plaza. We do hope we can be of assistance in the future. Take care!

Francis is a great guy abd very professional.

Francis is a great guy abd very professional. Very calm, respectful and very very considerate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Francis here at Toyota Certified at Capital Plaza! We do hope we can be of assistance in the future. Take care!

He was very patient and helped me with a good deal and

He was very patient and helped me with a good deal and got everything done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Consumer response

Very good store and staff. And Very good service

Consumer response

Very good service and staff

Consumer response

Very good service

This was my first time to this dealership and I was

This was my first time to this dealership and I was impressed with my helper

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

The car service was prompt, the staffs were customer

The car service was prompt, the staffs were customer friendly, complimentary ride and value for money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Biba, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We are always more than happy to assist you if anything else comes up. Take care!

The service was speedy very efficient.

The service was speedy very efficient. Oscar was great at explaining everything making my experience stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Oscar. Please don't hesitate to reach out if there's anything additional we can do for you.