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Toyota Certified at Capital Plaza

(305 reviews)

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Certified at Capital Plaza from DealerRater.

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Great service.

Great service. Always keeping to time as promised. My car is well taken care of. Oscar has been very consistent in ensuring l get enough info about what’s going on with my car.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best service anyone can get, got the tire replaced &

Best service anyone can get, got the tire replaced & wheels repaired 10/10 will do it again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

I’ve been servicing my 2022 Venza at Capital Plaza Toyota

I’ve been servicing my 2022 Venza at Capital Plaza Toyota for the last two years and the customer service and quality of work had consistently been outstanding. I highly recommend their service department!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Toayoa, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I really like the costumer service, the waiting wasn’t

I really like the costumer service, the waiting wasn’t too long and it was a good experience this time, thank you for taking care of my car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dependable, Respectful, accommodating .

Dependable, Respectful, accommodating ....will continue to return for these reasons...keep up the good work..

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

The service department is excellent.

The service department is excellent. The service advisors are helpful, and the wait time is always within the expected range.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Please don't hesitate to reach out if there's anything additional we can do for you.

The service was good even though it took a day and half

The service was good even though it took a day and half and Oscar was wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Karen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Buen servicio, exelente trato mucha amabilidad, mucho

Buen servicio, exelente trato mucha amabilidad, mucho tiempo dé espera en fin muy buen trato

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Hola, agradecemos tu reseña positiva sobre tu reciente experiencia con nosotros. ¡Gracias y que tengas un excelente día!

Consumer response

Gracias por su buen servicio

Very professional excellent service respect for the

Very professional excellent service respect for the customer and very patient. Thank you for the excellent service and keep up the good work.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The team was knowledgeable and explained everything.

The team was knowledgeable and explained everything. Service was excellent. The vehicle was ready in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.