Reviews
In house financing was needed to leave with the car,
In house financing was needed to leave with the car, gotta be transparent with your sales people about pre approvals and what needed to get going.
In house financing was needed to leave with the car,
In house financing was needed to leave with the car, gotta be transparent with your sales people about pre approvals and what needed to get going.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This place is as greasy as it gets.
This place is as greasy as it gets. Be warned. They will not return our deposit back. Our sales rep Mike did not allow us to negotiate. He also spoke over us most of the time. He was always claiming he was busy to distract us from our attempts to negotiate. He did not let who we sent over to the dealership to test drive the vehicle on the freeway. He lied saying he did not call anyone to sell the car while holding our deposit for that car. I know he called someone to sell the car because I knew the person he called! The car they were selling to us is 2x the value of the car. They ran a car loan on the person who had the worst credit score and mines was stellar. On top of it they kept asking what my relationship was with my girlfriend who is a woman. I’m a woman. So why do you have to keep asking what our relationship is? Do you have an issue with our sexual preference? How many times do I have to tell our sales person Mike that we’re (two women) who are together? Pro tip: Go read all the negative reviews and you will get your crash course 101 on dirty used car dealerships. The negative reviews are the best source of learning how to identify this dealerships behaviors of scamming, manipulating and biases and judgements about who you are or your sexual preference.
This place is as greasy as it gets.
This place is as greasy as it gets. Be warned. They will not return our deposit back. Our sales rep Mike did not allow us to negotiate. He also spoke over us most of the time. He was always claiming he was busy to distract us from our attempts to negotiate. He did not let who we sent over to the dealership to test drive the vehicle on the freeway. He lied saying he did not call anyone to sell the car while holding our deposit for that car. I know he called someone to sell the car because I knew the person he called! The car they were selling to us is 2x the value of the car. They ran a car loan on the person who had the worst credit score and mines was stellar. On top of it they kept asking what my relationship was with my girlfriend who is a woman. I’m a woman. So why do you have to keep asking what our relationship is? Do you have an issue with our sexual preference? How many times do I have to tell our sales person Mike that we’re (two women) who are together? Pro tip: Go read all the negative reviews and you will get your crash course 101 on dirty used car dealerships. The negative reviews are the best source of learning how to identify this dealerships behaviors of scamming, manipulating and biases and judgements about who you are or your sexual preference.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buyer Beware.
Buyer Beware. DO NOT BUY FROM THIS DEALER I purchased a 2014 Jaguar 2014 F-type. The one thing you don't want is major engine leaks from a car you just purchased. Palladium sold me a car with two major engine leaks. I was made aware the night I brought the car home. Oil on the garage floor. I notified the dealer and they told me the warranty would cover it. Take it to the Jaguar dealer. I did. They confirmed two major engine oil leaks $5800 Warranty would not cover because this was considered maintenance. Palladium told me to pay the $600 diagnostic fee and take the vehicle to their shop - they would cover the repair cost. I did. I dropped vehicle off, mechanic told me he would seek approval from Palladium for the repairs. I checked back two days later and was told car would be ready the next day. Mechanic called back and said even though Alex from Palladium told you to bring it here, he gave me his approval to do the work. He was not going to pay. It would be my expense. I reached out to Alex at Palladium, and his response "I had no ideas your Jaguar was there; I never gave an approval. No one should have to experience this level of crap from a Reputable dealer. Obviously, this is not one. Stay away. Do yourself a favor, check reviews before you purchase from this dealer. I didn't hence I'm in this situation
Buyer Beware.
Buyer Beware. DO NOT BUY FROM THIS DEALER I purchased a 2014 Jaguar 2014 F-type. The one thing you don't want is major engine leaks from a car you just purchased. Palladium sold me a car with two major engine leaks. I was made aware the night I brought the car home. Oil on the garage floor. I notified the dealer and they told me the warranty would cover it. Take it to the Jaguar dealer. I did. They confirmed two major engine oil leaks $5800 Warranty would not cover because this was considered maintenance. Palladium told me to pay the $600 diagnostic fee and take the vehicle to their shop - they would cover the repair cost. I did. I dropped vehicle off, mechanic told me he would seek approval from Palladium for the repairs. I checked back two days later and was told car would be ready the next day. Mechanic called back and said even though Alex from Palladium told you to bring it here, he gave me his approval to do the work. He was not going to pay. It would be my expense. I reached out to Alex at Palladium, and his response "I had no ideas your Jaguar was there; I never gave an approval. No one should have to experience this level of crap from a Reputable dealer. Obviously, this is not one. Stay away. Do yourself a favor, check reviews before you purchase from this dealer. I didn't hence I'm in this situation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a BMW 7 Series from Palladium Autos,
I recently purchased a BMW 7 Series from Palladium Autos, and I have to say that the entire experience was fantastic. From the moment I walked in, Robin and Alex went above and beyond to ensure everything went smoothly, particularly with securing financing. They were not only professional but also incredibly friendly, making what could have been a stressful process much easier. Their attention to detail and dedication to providing excellent customer service left a strong impression on me. I truly appreciate their support in making the car-buying experience seamless and enjoyable. If you’re looking for a hassle-free purchase and a team that really cares about their customers, I highly recommend Palladium Autos.
I recently purchased a BMW 7 Series from Palladium Autos,
I recently purchased a BMW 7 Series from Palladium Autos, and I have to say that the entire experience was fantastic. From the moment I walked in, Robin and Alex went above and beyond to ensure everything went smoothly, particularly with securing financing. They were not only professional but also incredibly friendly, making what could have been a stressful process much easier. Their attention to detail and dedication to providing excellent customer service left a strong impression on me. I truly appreciate their support in making the car-buying experience seamless and enjoyable. If you’re looking for a hassle-free purchase and a team that really cares about their customers, I highly recommend Palladium Autos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service, Robin helped me alot.
Great customer service, Robin helped me alot. A smooth buying process. I bought porsche Caynne . Thank you for your best service palladium autos.
Great customer service, Robin helped me alot.
Great customer service, Robin helped me alot. A smooth buying process. I bought porsche Caynne . Thank you for your best service palladium autos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Mike!
Thank you, Mike! I just purchased my second car from Palladium Autos, and once again, it was a great experience. The staff was friendly and helpful, and the office had a welcoming atmosphere. I appreciate the excellent service!
Thank you, Mike!
Thank you, Mike! I just purchased my second car from Palladium Autos, and once again, it was a great experience. The staff was friendly and helpful, and the office had a welcoming atmosphere. I appreciate the excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent inventory, was looking for LX they had few 200
Excellent inventory, was looking for LX they had few 200 series and I got the white 2009 took it to my mechanic was nothing but excellent thanks palladium!
Excellent inventory, was looking for LX they had few 200
Excellent inventory, was looking for LX they had few 200 series and I got the white 2009 took it to my mechanic was nothing but excellent thanks palladium!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience at this modern and
I had a great experience at this modern and well-maintained used car dealership. I purchased a 2014 Lexus GX, and Robin was incredibly helpful throughout the process. Thank you, Palladium!
I had a great experience at this modern and
I had a great experience at this modern and well-maintained used car dealership. I purchased a 2014 Lexus GX, and Robin was incredibly helpful throughout the process. Thank you, Palladium!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car dealer, I bought a car recently, the deal was
Best car dealer, I bought a car recently, the deal was great with lowest finance rate compare with other dealers plus warranty. I love the car it's fantastic. I recommend to anyone to check first with them.
Best car dealer, I bought a car recently, the deal was
Best car dealer, I bought a car recently, the deal was great with lowest finance rate compare with other dealers plus warranty. I love the car it's fantastic. I recommend to anyone to check first with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Couldn’t be happier.
Couldn’t be happier. Everybody was professional and the vehicle was as clean as the picture. They helped me with financing and got me in my dream car.
Couldn’t be happier.
Couldn’t be happier. Everybody was professional and the vehicle was as clean as the picture. They helped me with financing and got me in my dream car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
