Reviews
They contacted me very quickly, provided all the car
They contacted me very quickly, provided all the car details, and invited me to visit the dealership in a very friendly manner
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service, they responded promptly and
Great customer service, they responded promptly and politely, offering me several interesting alternatives of the same car model i was interested in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Their support has been exceptional so far, diligently
Their support has been exceptional so far, diligently addressing all my inquiries and ensuring i receive the necessary information, they go above and beyond to ensure customer satisfaction, excellent customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quentin was a very good salesperson.
Quentin was a very good salesperson. He was not pushy but cared enough to keep checking with me about the 25 Kia Seltos. I appreciate the service and care I received on the purchase of my new car. Thank you so much.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not especially enthusiastic about acquiring vehicles from
Not especially enthusiastic about acquiring vehicles from preowned car dealers, i approached the situation with caution, after sending an inquiry via email, they swiftly responded, inviting me to peruse their automobile inventory and offering comprehensive information on features and the range of price available
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient Service, immediate contact, and even offered me
Efficient Service, immediate contact, and even offered me a test drive in the car i liked, winch is great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst service department ever two weeks and still no
Worst service department ever two weeks and still no callback. Service will not answer the phone, go to Columbus Kia for GREAT SERVICE, They want disappointed you
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Chris Parker is one of the best salesman we have ever
Chris Parker is one of the best salesman we have ever worked with. He went over everything, explained how all the options worked & delivered the SUV to the house. I'm a disabled Vet & required a hitch to be installed. Chris on his own time installed the hitch at the house. Talk about customer support & service, WOW. Over the top. This is the second car we got from Chris & KIA and we were bounced around, We were looking for Chris & found him at Jeff Smith KIA in Perry. He seems to be gaining a following. Everyone that is looking for a car I point them in Chris's way. When we get our next SUV it's going to be Chris's sale. We will be following him to make sure he's our go to sales guy. Way to go Chris. Your the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Austin in the service dept is very unprofessional.
Austin in the service dept is very unprofessional. He had my car for 5 months said it was the engine but refused to fix the car and said the car with 40 thousand miles was not covered and call the police on me because I asked about my car
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Do not buy a Kia from Jeff Smith Kia in Perry ,Ga.
Do not buy a Kia from Jeff Smith Kia in Perry ,Ga. Do not buy Kia either, purchased a 2018 Kia Optima in 2020 , and I was at dealership 10 times in 2022. The car burns oil, and the service department (Austin) said I did not meet requirements for Kia to replace the engine that is under warranty and recall. I called the manufacturer Kia and the representative told me a car with 50,000 miles is old, and I should be adding 3 quarts of oil in it every 1000 miles. She said that Austin at Kia in Perry stated "I did not meet Kia specifications to satisfy the oil test and approval for the replacement engine. I had so many oil consumption test in 2022 and I was told the engine was not 1 quart low. Their technician does the test on a hot engine that is running. I test my car in the morning before it is cranked up. Boy did I buy a lemon and pick a lemon Dealership. Nancy Evans
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
