Reviews
William was the most professional truck salesman I have
William was the most professional truck salesman I have ever dealt with. He represents your team very well.
William was the most professional truck salesman I have
William was the most professional truck salesman I have ever dealt with. He represents your team very well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Doug, thank you for your business and your review of William! We appreciate you choosing Mercedes Benz of Little Silver!
Impeccable service from Randi Weinstein .
Impeccable service from Randi Weinstein ., a pro at both Mercedes vehicles but caring for the customer from start to completion of a well running SUV .. she is exceptional
Impeccable service from Randi Weinstein .
Impeccable service from Randi Weinstein ., a pro at both Mercedes vehicles but caring for the customer from start to completion of a well running SUV .. she is exceptional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, we're happy to hear that Randi provided you with exceptional service at Mercedes-Benz of Little Silver. Thank you for sharing your experience!
Buying cars is usually a very stressful experience for
Buying cars is usually a very stressful experience for me. Mercedes-Benz of Little Silver made the experience much better. From the moment we walked into the showroom until we drove away, the entire staff was very friendly and courteous. The sales associate was very knowledgeable and patient.
Buying cars is usually a very stressful experience for
Buying cars is usually a very stressful experience for me. Mercedes-Benz of Little Silver made the experience much better. From the moment we walked into the showroom until we drove away, the entire staff was very friendly and courteous. The sales associate was very knowledgeable and patient.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frank, it's great to see that our team at Mercedes-Benz of Little Silver made your car-buying experience a pleasant one. Thank you for sharing your feedback and choosing us! Safe travels in your new vehicle!
Mr Guy is very professional and got job done in timely
Mr Guy is very professional and got job done in timely manner truly appreciate people like him that take my time serious
Mr Guy is very professional and got job done in timely
Mr Guy is very professional and got job done in timely manner truly appreciate people like him that take my time serious
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that Mr. Guy provided you with professional and efficient service at Mercedes-Benz of Little Silver. Thank you for sharing your experience!
We have been a customer of this dealership for 8 years
We have been a customer of this dealership for 8 years and bought 4 vehicles. Bob is very knowledgeable and a pleasure to deal with. The service at this dealership is top notch. Highly recommended!
We have been a customer of this dealership for 8 years
We have been a customer of this dealership for 8 years and bought 4 vehicles. Bob is very knowledgeable and a pleasure to deal with. The service at this dealership is top notch. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Neva, thank you for your continued trust in Mercedes-Benz of Little Silver! We're glad to hear that Bob and our team have consistently provided top-notch service. We look forward to serving you again in the future!
I have been a service customer for eight years.
I have been a service customer for eight years. It is always an easy reliable process. The work is done ontime and at the quoted price. Bob Murath, the service advisor is knowledgeable and reliable.
I have been a service customer for eight years.
I have been a service customer for eight years. It is always an easy reliable process. The work is done ontime and at the quoted price. Bob Murath, the service advisor is knowledgeable and reliable.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glenn, thank you for being a loyal customer of Mercedes-Benz of Little Silver! It's great to hear that Bob and our team consistently provide reliable service. We appreciate your support over the years!
Drop off easy and efficient.
Drop off easy and efficient. Service advisor (Steve) was absolutely focused on what was best for me. Great customer experience.
Drop off easy and efficient.
Drop off easy and efficient. Service advisor (Steve) was absolutely focused on what was best for me. Great customer experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ian, it's great to hear that Steve provided you with a five-star customer experience at Mercedes-Benz of Little Silver. Thanks for sharing your positive feedback!
Patrick and Hans were the BEST, always returned by
Patrick and Hans were the BEST, always returned by numerous texts, emails and phone calls. Delivered the exact car that I wanted and could not find anywhere in North or South Carolina. Car was in MINT condition and made the buying experience so much easier than going to a big- box dealership. Was worried about what I would get being in North Carolina and the dealership was in New Jersey but was well worth the experience. The packet of documents for the transfer of the title could not gone any smoother. I needs a North Carolina-specific, e-mail it to them this morning and in 15 minutes had it signed, etc.HIGHLY rated from quality of the vehicle, the fair market of my trade-in and customer service, even got calls from Patrick on his day off.
Patrick and Hans were the BEST, always returned by
Patrick and Hans were the BEST, always returned by numerous texts, emails and phone calls. Delivered the exact car that I wanted and could not find anywhere in North or South Carolina. Car was in MINT condition and made the buying experience so much easier than going to a big- box dealership. Was worried about what I would get being in North Carolina and the dealership was in New Jersey but was well worth the experience. The packet of documents for the transfer of the title could not gone any smoother. I needs a North Carolina-specific, e-mail it to them this morning and in 15 minutes had it signed, etc.HIGHLY rated from quality of the vehicle, the fair market of my trade-in and customer service, even got calls from Patrick on his day off.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Patrick and Hans provided such exceptional service at Mercedes-Benz of Little Silver! It's fantastic that they made the process seamless, even from a distance. Thank you for sharing your experience, and enjoy your new car in North Carolina!
Hans was great as a sales person.
Hans was great as a sales person. Post sales service was not as good. It took over a week to hear from the service people regarding some changes I wanted to make the car I had just bought. When I did speak to someone, the advice was not accurate and priced very high. I ended up using another Mercedes dealership for the requested service.
Hans was great as a sales person.
Hans was great as a sales person. Post sales service was not as good. It took over a week to hear from the service people regarding some changes I wanted to make the car I had just bought. When I did speak to someone, the advice was not accurate and priced very high. I ended up using another Mercedes dealership for the requested service.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, thank you for sharing your feedback. We're glad to hear Hans provided great sales service at Mercedes-Benz of Little Silver, but we're sorry the post-sales experience didn't meet expectations. Your comments are valuable and will help us improve our services moving forward.
VP and the whole team were very easy to work with.
VP and the whole team were very easy to work with. This process was quick and smooth.
VP and the whole team were very easy to work with.
VP and the whole team were very easy to work with. This process was quick and smooth.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the 5 star review, Adam. We hope to see you again at Mercedes-Benz of Little Silver!