Reviews
Grateful for loaner car and car wash.
Grateful for loaner car and car wash. Water pump replacement cost a LOT in labor - $500! But they did a good job and are very pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service would be an understatement!
Fantastic service would be an understatement!!! The entire team makes Victory Mazda San Leandro a victory!!! We went to get our Mazda CX5 serviced and ended up buying a new Mazda CX50 Hybrid! How good is your team to be able to do that? Especially when we weren't looking for a new car! Starting from Tommy R, we met with Dean K, Tam N, Dave (from SC) and ending with Ali E (who did our contract and loan), it was an experience beyond great and awesome! Everyone was like family!! We felt comfortable, never felt pressured to buy a new car, laughed, and hugged when we said our goodbyes!! Everyone was so helpful!! We learned about negotiation and financing. We even learned some French too!!! ;-) Overall a very, very, very wonderful experience! (Only thing, which is our fault, we wished we could have negotiated a bit better but that's on us not the Victory Mazda Team!)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was good, but I don’t understand why I was
The service was good, but I don’t understand why I was advised to replace the brake motor along with the brake pads. Additionally, the technician recommended replacing the rear shock absorber due to a leak. However, another Mazda dealer examined it and confirmed that there was no leak, so they did not recommend a replacement. Also, the pricing here is higher compared to the other dealer. That’s why I chose to have all the services done at the other dealership and only had the oil change done here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
everyone was attentive, super friendly, and took care of
everyone was attentive, super friendly, and took care of me and my family. would buy here again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Hamdi, your service support and communication
Thank you Hamdi, your service support and communication was very much appreciated. The videos were particularly helpful, and the whole team at Victory Mazda San Leandro have been great these past 4 years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love the whole team here.
Love the whole team here. Knowledgeable and witty! I really enjoy coming to this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hamdi was great and very informative, kept me up to date
Hamdi was great and very informative, kept me up to date with all services my car needed and got it done fast
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, friendly, and informative staff.
Excellent, friendly, and informative staff. The free car wash was a nice extra! Will definitely return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hamdi provided amazing service.
Hamdi provided amazing service. Even showed me how to keep the problem I was having from recurring.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phay is great!
Phay is great! He listens and helped me with other needs as well. The service didn't take as long as I had thought, especially when I had a special request. I would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair