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Reviews
Got the work done as arranged - no issues .
Got the work done as arranged - no issues . Things done were under warranty . No complaints.
Got the work done as arranged - no issues .
Got the work done as arranged - no issues . Things done were under warranty . No complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service!
Excellent service! Friendly staff! My vehicle was ready at the stated time, highly recommend! I plan on always taking my vehicle there for service.
Excellent service!
Excellent service! Friendly staff! My vehicle was ready at the stated time, highly recommend! I plan on always taking my vehicle there for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean comfortable waiting area.
Clean comfortable waiting area. Very professional staff, good to explain services being provided. Very nice
Clean comfortable waiting area.
Clean comfortable waiting area. Very professional staff, good to explain services being provided. Very nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark Perry was wonderful to work with.
Mark Perry was wonderful to work with. He was very helpful and showed us all the features Aaron explained everything well.
Mark Perry was wonderful to work with.
Mark Perry was wonderful to work with. He was very helpful and showed us all the features Aaron explained everything well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with, sales person Zane was wonderful and
Easy to work with, sales person Zane was wonderful and really tried hard to make a deal that worked for us both. I would highly recommend this dealership to anyone looking for a new or used vehicle. The best Toyota dealership in the state of WV!
Easy to work with, sales person Zane was wonderful and
Easy to work with, sales person Zane was wonderful and really tried hard to make a deal that worked for us both. I would highly recommend this dealership to anyone looking for a new or used vehicle. The best Toyota dealership in the state of WV!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice place easy to get to and very nice e people in all
Nice place easy to get to and very nice e people in all departments. Helpful and knowledgeable.
Nice place easy to get to and very nice e people in all
Nice place easy to get to and very nice e people in all departments. Helpful and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very nice and it wasn’t a very long wait at all
They were very nice and it wasn’t a very long wait at all I was very happy
They were very nice and it wasn’t a very long wait at all
They were very nice and it wasn’t a very long wait at all I was very happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The new phone system has me aggravated to the point I am
The new phone system has me aggravated to the point I am considering taking my business elsewhere. Once at the dealership the employees are great! Helpful and polite. But trying to call in is absolutely ridiculous.
The new phone system has me aggravated to the point I am
The new phone system has me aggravated to the point I am considering taking my business elsewhere. Once at the dealership the employees are great! Helpful and polite. But trying to call in is absolutely ridiculous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a new vehicle from Mark.
Purchased a new vehicle from Mark. And we couldn't be more pleased. Aaron from financing helped seal the deal and was great to work with also. Friendly helpful and also took our time into consideration knowing we had school pickup.
Purchased a new vehicle from Mark.
Purchased a new vehicle from Mark. And we couldn't be more pleased. Aaron from financing helped seal the deal and was great to work with also. Friendly helpful and also took our time into consideration knowing we had school pickup.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Today's service was cutting and programming a new key for
Today's service was cutting and programming a new key for my 2022 Corolla. The total cost was cheaper than I had expected. In addition one of the advisors helped with another problem I was having with the hood release. I know faces; I don't know staff names. BTW, I got a text message from "Cappo Management." Is that related to this dealership? If so, why communicate in that identity?
Today's service was cutting and programming a new key for
Today's service was cutting and programming a new key for my 2022 Corolla. The total cost was cheaper than I had expected. In addition one of the advisors helped with another problem I was having with the hood release. I know faces; I don't know staff names. BTW, I got a text message from "Cappo Management." Is that related to this dealership? If so, why communicate in that identity?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair