Leesburg Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
326 East Market Street, Leesburg, VA 20176
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday 12:00pm–5:00pm 12:00pm–5:00pm
New (855) 801-3392 (855) 801-3392
Used (866) 248-4506 (866) 248-4506
Service (855) 525-0191 (855) 525-0191

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Reached out to the dealership the email.

November 22, 2025
By Peter from Elkridge

Reached out to the dealership the email. Didn't hear from them for quite a few days. And the vehicle I was looking at was sold.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Peter, we regret to hear that you had this experience with us. Here at Buick GMC of Leesburg, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (703) 348-2947 to discuss ways we can better serve you in the future.

I had a wonderful experience with Caleb Polen, both

February 3, 2025
By SUSAN HOUCK from Frederick, MD

I had a wonderful experience with Caleb Polen, both trading in my vehicle and purchasing the new one. I would highly recommend Leesburg Buick GMC and Caleb.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Susan, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

This is by far the WORST experience at a Dealership that

January 17, 2025
By Tyrone Hill from Leesburg, VA

This is by far the WORST experience at a Dealership that I have encountered. We have three vehicles that we would at this dealership and now that it is under new management we will not be going there again. In fact, I have been trying to contact the new Owner to discuss a new issue that I have after spending over $8,500 dollars and now the service department wants me to spend an additional $3,000 for a Cat Converter due to me following the advice of the service advise that instructed me to keep driving the Car. When I brought this to the New Service Manager Tracy, she told me that the service advisor gave me bad information and still need to pay $3,000. I called and talked to her (Tracy) and the General Manager Chris Elliott, and they offered me a $200 discount and my response was UNACCETABLE. Mention that I will have to seek legal action and both of them hang-up. This is NOT the WAY to TREAT CUSTOMERS.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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