Reviews
The service department is great.
The service department is great. Very attentive and made me feel very welcomed. Danny was very professional and helpful.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review for Danny, we are glad he provided a great experience . We look forward to your next visit with us.
Everyone in the Service Dept was great!
Everyone in the Service Dept was great! I had a good experience at this location.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We look forward to your next visit with us.
I dropped off my car on a Monday, when it was scheduled.
I dropped off my car on a Monday, when it was scheduled. I was told I should have it back that day or Tuesday at the latest depending on approval for warranty work. I finally got it back Thursday. Unfortunately I was suppose to leave for vacation Thursday morning......I had to call for updates Wednesday and Thursday. My adjuster even left early and couldn't talk to him. This is when I found which I believed I was lied to. Apparently the seals where bad on the part needed for the A/C and the mechanic had to pull the entire unit out to put in the new seals that was ordered. Then the next day the same seals were bad and had to be reordered, but it only took this mechanic an hour or so to replace them. Of course everyone was nice, the long time to get my car back and to believed I was lied to, left me feeling like I'm not sure if I want to come back. I would warn others everyone is nice but the service is slow.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I am sorry to hear that your experience with us was not exceptional. Our Service Manager Luis would like to speak with you more regarding this situation. Can you please call him at (224)302-4599 at your earliest convenience.
I had the worst experience with this dealership I was
I had the worst experience with this dealership I was sold a used car didn't last a year without having major issues. Never buy used from them.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We would like to speak with you more regarding this situation. Please call our GM Mike at (224)302-4599.
Good customer service I would be backed Good attitude
Good customer service I would be backed Good attitude people very helpful understanding Concern about your vehicle.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 star review. We look forward to your next visit with us.
Good very good
Excellent customer service and I'm always in and out
Excellent customer service and I'm always in and out within a reasonable amount of time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the great review and look forward to the next time you visit us.
Friendly service center employees.
Friendly service center employees. Service on my car is a little slow but otherwise good experience this visit!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the good review and feedback . Will will address the timing issues with our Service Manager. We look forward to your next visit with us and hope to earn 5 stars.
Good, fast and friendly service.
Good, fast and friendly service. Always a good experience. Highly recommended. Great staff. Immediate service.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review. We look forward to seeing you at your next visit.
Great customer service thanks to Jeff Vedder, would
Great customer service thanks to Jeff Vedder, would definitely come back again for service thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review. We cant wait to see you back again at your next visit.
I had a Good Experience working with Danny.
I had a Good Experience working with Danny. Also received very supportive feedback for an issue of concern by Luis, the manager.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We look forward to your next visit.
