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Journey Nissan

(1,450 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 366-8475 (855) 366-8475
Used (877) 748-7680 (877) 748-7680
Service (866) 867-2655 (866) 867-2655

Reviews

(1,450 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Nissan from DealerRater.

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Friendly, knowledgeable, 3 family members bring vehicles

Friendly, knowledgeable, 3 family members bring vehicles in for service. One was purchased at Ziegler and a family friend purchased a new vehicle a short time ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you do much for such a great review. We work hard to make our customers experience great. We cant wait to see you all on your next service visits.

Victoria made sure everything was done right.

Victoria made sure everything was done right. She made it very easy for me to leave my car..I didn't worry about thing..she was very pleasant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review for Victoria, we are very happy to hear that she made you visit easy and pleasant. We look forward to seeing you next time.

The service dept.

The service dept. was busy but still was efficient, courteous, and respectful to me, even for factory-authorized, complimentary work. I appreciate this very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We look forward to your next visit with us. Please let us know what we can do better to receive 5 stars on your next visit.

Fast, cordial and efficient.

Fast, cordial and efficient. Great service. Definitely recommend this place. The only thing is they don’t offer additional services at your visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. What additional services would you like to see us offer at your visit? We love to hear feedback.

Pleasant to work with, kept me informed while I waited in

Pleasant to work with, kept me informed while I waited in the dealership. Didn't take too long to diagnose the problem and then finish the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. We cant wait to see you back again at your next visit.

Your service attendants were very polite and courteous.

Your service attendants were very polite and courteous. The work was done on a timely matter. The cashier was very pleasant. I was very impressed that the service manager took time to help the customers waiting since the service agent was tied up on a call. I do not see it as that’s his job though it might be. More like he was caring for the customer and his employee. A time affect. That’s the way go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We are so glad to be able to provide such a positive experience. We look forward to your next visit with us.

Friendly, good customer service, and Jeff was great!

Friendly, good customer service, and Jeff was great! quick and easy to call, schedule, drop car and relax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review for Jeff. We look forward to seeing you again.

Jeff was great!

Jeff was great! I'm grateful he discovered I have an extended warranty on my Murano. Saved me $800!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review for Jeff. We are happy we could save you some money. See you next time!

Very good customer service with technical support

Very good customer service with technical support experience at this dealership recently and will recommend to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for recommending us to your friends.

Tim is an outstanding service rep.

Tim is an outstanding service rep. He always helpful and kind. He knows his job well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review for Tim, we think he is great as well. We look forward to seeing you again at your next visit with us.