Reviews
Excellent Customer Service.
Excellent Customer Service. Thorough explanation of what work was done and what is still needed. In addition, I received a follow up call to ensure issue was resolved. Thanks Bozak Honda
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing feedback! We are so pleased to hear you had an outstanding experience with our team at Bosak Honda. It is great to know our thorough explanations of the work completed and what remains on your vehicle resonated with you. We always strive to go the extra mile, and it brings us joy to hear that our follow-up call made a difference in ensuring your concerns were addressed. Your support means the world to us, and we look forward to serving you again soon! If you have any questions or need assistance in the future, please do not hesitate to reach out.
My salesman Ryan West was awesome to work with.
My salesman Ryan West was awesome to work with. Very friendly and outgoing! Not pushy like most.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your fantastic feedback! We are delighted to hear Ryan West provided you with such a positive experience. It is wonderful to know he was friendly, outgoing, and attentive to your needs without being pushy. We’re proud to have Ryan on our team, and your comments highlight exactly what we strive for in our guest experience. Your satisfaction is our priority, and we’re thrilled Ryan helped make your car-buying experience enjoyable. If there’s anything more we can do for you or if you have any questions, please feel free to reach out. Enjoy your new vehicle, and we look forward to serving you again!
Outstanding service department.
Outstanding service department. Always treats me fairly, with courtesy and respect. Bosak Honda is a dealer that truly cares about its customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and 5-star rating! We are so pleased to hear you consistently experience outstanding service with fairness, courtesy, and respect. Your recognition of how much we care about our guests means a lot to us. If there is anything else you need or if you have any questions, please do not hesitate to get in touch. We are grateful for your support and look forward to seeing you again at Bosak Honda! Thanks again and take care!
Terren M at Bosak Honda Is a wonderful salesman:
Terren M at Bosak Honda Is a wonderful salesman: kind understanding knowledgeable and not pushy. He addressed all my questions I knew what I was buying and i was excited He also took great care with my trade in He took time to help me erase all my contacts and destinations in the old car Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Terren at Bosak Honda! We are thrilled to hear about your positive experience with our Honda team. We pride ourselves on providing exceptional service and ensuring that our guests have a seamless and enjoyable car-buying experience. Your feedback is greatly appreciated, and we will be sure to pass along your compliments to Terren and the rest of our team. Thank you for choosing Bosak Honda, and we look forward to serving you again in the future! Happy driving and many wonderful journeys with your new ride!
This is my 4th lease with Bosak Honda of Highland and I
This is my 4th lease with Bosak Honda of Highland and I came in fully prepared to buy this lease out. I absolutely HATE the back and forth haggling & spending hours at a dealership. So I went in to get my payoff quote and the dealer Neil Patel made this the best experience I’ve EVER had at a dealership. I spent little to no time at the dealership & he got me into a new lease and kept me in the price range that I needed. He was the most genuine car salesman I have ever dealt with. Best car buying experience ever! I do love my Honda Accords (clearly, this is my 4th one) but this time I’d have to give all of the credit to Neil Patel!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dionne, congratulations on your newest lease! Thank you so much for your continued loyalty over the years! We are absolutely thrilled to have you back for your 4th lease with us at Bosak Honda! Your continued trust and support mean the world to us. It is truly heartening to hear how Neil Patel made your recent visit such a standout experience. As always, if there is anything else we can do for you or if you just want to share more about your experiences, please do not hesitate to reach out. Here is to many more miles of joy with your new Honda!
Best place to buy or service your car nice people
Best place to buy or service your car nice people friendly and make you feel comfortable Mr Bosak have to meet few times he’s a great person
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your 5-star experience with us! We are honored to hear you found our dealership to be the best place for buying or servicing your car. Ensuring our guests feel comfortable and valued is a top priority for us, and we are happy our friendly team made your visit enjoyable. Whether you are purchasing a new vehicle or bringing your car in for service, we strive to provide exceptional service every step of the way. We truly appreciate your feedback and look forward to serving you again in the future! Thank you again and have an amazing day!
Very accommodating.
Very accommodating. Good experience for the last several years. For me they make it pretty much stress free
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience with us! We are excited to hear you have had a good experience with our service over the last several years. Making your experience stress-free has always been our priority, and we are happy we have been able to achieve that for you. Your feedback means a lot to us, and it serves as a great motivation for our team to continue providing excellent service. We are committed to maintaining the high standards which have earned your trust and loyalty over the years. If you ever have any questions or need assistance, please do not hesitate to reach out to us. We are here to help! Thanks again for choosing us, and we look forward to serving you for many more stress-free years to come.
Read everything and understand before you sit down and
Read everything and understand before you sit down and try to buy a car from them!! They do not disclose everything upfront! Terrible experience! I was assisting my mother in purchasing a new Honda Pilot Elite AWD and found this dealer had what she was looking for so we contacted the dealer to find out if the vehicle was available still. After discussing with a sales person, my mother had a trade-in instructed me to fill out the information online for KBB instant cash offer. Unfortunately, the first number that came back had an error by me for mileage, so the amount was reduced which we were still OK with. I followed his instructions as the number came back with good number I reached out and spoke with him about the Internet special on the vehicle that my mother wanted. After waiting quite a bit, we received a text back stating there were multiple additional fees, and in the tune of $3000.00+ that will be added to the price of the internet price which I agreed to pay there doc fee, inside and out protection package and LoJack. After asking several times if we were good to go knowing that they hadn’t seen my trade-in in person, and that would have to be approved all I got back was now they’re saying there is a market adjustment on top of the price. That was never disclosed up front so I asked what exactly is market adjustment? Then I was greeted with all we don’t do that anymore however, there is transportation from the manufacturer, that is not included. I asked the please see the window sticker and was sent just a picture of the options not the whole sticker. I asked for the picture of the whole sticker and never got a response. I then spoke with the manager and he stated oh yeah, we don’t include that that’s from the manufacturer it’s on the invoice. I asked him several times why they do not disclose that and their disclosures on their website or on third-party sites and received zero response. My mother and I had agreed to all the extras that we did not need that we were told we had to buy and then they kept stacking more and more and more on. This is an extremely bad way to do business. Quite frankly it feels a lot like bait and switch since the destination charge and market adjustment really are not clearly disclosed nor are they told how much that a charge will be. Don’t be fooled by the Stiehler. They will show you a low low price on a sale vehicle online and then by the time you’re done you will pay over sticker. I’m pretty sure there was a dealer that got sued for $10 million by the FTC over stuff like this so good luck to you guys.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Kerrybrown, thank you for bringing this matter to our attention. We apologize if there was any miscommunication regarding the additional products we provide to protect the vehicle, as we also do not charge for market adjustment. Our paint & fabric protection and the Lojack fees are all optional at o ur location, but given as options to protect your vehicle when providing pricing. We welcome all out of state guests interested in our vehicles, but there could be delays with the system used to find out the pricing/taxes based on the state. Unfortunately, this may cause a delay in giving our guests final numbers. Again, we do apologize for the delay and we pride ourselves in being as transparent as possible, so our guests have all the information necessary to make their decision. If you would like to discuss further with our General Manager, please do not hesitate to contact us. Thank you for your honest feedback, as we always continue to look for ways to improve the guest experience for the future.
Excellent service department.
Excellent service department. Honest pricing. Good quality work. I’m a long time Bosak customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are happy to know you had an excellent experience with our service team. Providing honest pricing and delivering high-quality work are priorities for us, and we are delighted to have met your expectations. As a long-time Bosak guest, your continued support mea ns the world to us, and we are grateful for your loyalty. If there is anything else we can do to enhance your experience or if you have any feedback to share, please do not hesitate to let us know. We look forward to serving you for many more years to come! Take care!
I would like to thank the Bosak Honda team of Terrin,
I would like to thank the Bosak Honda team of Terrin, Katii, Tony, Mike, and Scott, for providing me with a wonderful car buying experience. Terrin and Katii addressed my needs and financial concerns in a very relaxed and patient manner, and lead me to the vehicle that was best for me. I will be glad to recommend them to others. Keep up the great work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We will definitely share with the team! We hope you enjoy your new purchase!