Reviews
Excellent service very cordial, David explained all
Excellent service very cordial, David explained all procedures done to vehicle and when next service is due
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive feedback about your recent service visit! We will definitely share with David your satisfaction with his service! We hope to see you again for next time!
Best customer service around.
Best customer service around. Always courteous and knowledgeable. You can tell they really care about their customers. Waiting room is clean and friendly. This time my visit was for a recall which was done within the time frame i was quoted when i made the appointment. Kudos to my grandson for recommending Bosak
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Dept has been Wonderful, but the Sales staff
Service Dept has been Wonderful, but the Sales staff were liars so I bought elsewhere
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Service rep was excellent.
Service rep was excellent. Shawn Haugh couldn’t be more accommodating. I was informed exactly what was needed to be done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my car in for new tires and when I went to pick
I brought my car in for new tires and when I went to pick it up the windshield was cracked. I told them that it was cracked and wasn’t that way when I dropped it off. One of the service techs went out to look at it and said it was a rock chip and when they ran it through the wash it cracked with the change in temperature. First I heard of this and who authorized a car wash? They go on and say it was a rock chip and the car wash is complimentary. After giving them an earful I sped off the lot doing a burnout with my new tires. The service manager Shawn called me after and tried to rectify the situation by offering me a new windshield for $500. You gotta be kidding you’ll be lucky to get an oil change out of me. I guess the wash is complimentary and so is the cracked windshield. I might have to reach out to the BBB on this one.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great people, great prices, great service.
Great people, great prices, great service. You can’t ask for better than that. We are confirmed Bozak customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are more than happy to have you be a part of our Bosak Honda family! Thank you for your kind review about our team! Please let us know if there is anything further we can assist you with!
Was very impressed with the sales representative Ryan
Was very impressed with the sales representative Ryan knew his job. Made me feel so calm and relaxed no sale presume. Knew everything about the cr-v. The other two staff members was great. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear about your experience! Thank you for sharing! If you have any further questions about your vehicle, please give Ryan a call. We're always happy to help! Enjoy!
Excellent service department, fair pricing, and they
Excellent service department, fair pricing, and they don’t try to push unnecessary maintenance. Unmatched honesty and friendly staff.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to have provided you a great experience! Thank you for taking the time to share! We take pride in providing excellent service to our guests, and are happy to have succeeded during your experience! We hope to welcome you back in our drive again! Take care!
In the service area they have Poor ethics with billing.
In the service area they have Poor ethics with billing. They lack transparency with “Misc. Charges” add one. The Principle of honest transparency ought to rule the day.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
On behalf of the Service department, we sincerely apologize if the charges from your recent visit were not fully explained. A member of our leadership team should be reaching out to you if they have not already, to address your concern directly with you. We apologize, and we hope we have the opportunity to discuss in more detail with you.
My Honda was serviced in the time-frame given during my
My Honda was serviced in the time-frame given during my appointment. Another problem with the vehicle was uncovered during their routine vehicle inspection. I will return to have this fixed.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did! We really appreciate it and we look forward to seeing you again! Feel free to reach out to us if you need anything. Have a wonderful day!