Reviews
I went in for an oil change and was able to get in an out
I went in for an oil change and was able to get in an out pretty fast. I had a great time talking with the friendly staff also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Francisco, thank you for choosing McGovern Genesis of Danvers and for sharing your experience with our team. See you next time!
Had a great first time experience there.
Had a great first time experience there. Very friendly, prepared, informative and timely. Will continue have our car serviced there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing McGovern Genesis Danvers, Raquel! We look forward to having you back for all your future auto needs! Safe travels!
my sales person at the Brighton location was wonderful,
my sales person at the Brighton location was wonderful, but it was so inconvenient to Service. The service department in Denver is exceptional, friendly and personable. I am so happy to have them so close to home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback! We're thrilled to hear you had such a positive experience with our service department close to home at McGovern Genesis Danvers.
Outstanding customer service.
Outstanding customer service. I am thrilled that McGovern is now a Genesis dealer. Much more convenient for me for service. All Genesis owners on the North shore should be loving this!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, it's fantastic to read about your support for our dealership! We hope to welcome you back to McGovern Genesis of Danvers for all of your future automotive needs. Take care!
McGovern Genesis of Danvers is 5 Star - I just had my
McGovern Genesis of Danvers is 5 Star - I just had my 2025 Genesis GV70 serviced at 8K miles - The service manager Letizia was extremely knowledgeable and well versed in the service required for my vehicle including 2 recall software updates - I received my car back oil changed, tires rotated and recalls completed - Thanks Letizia well done - What a pleasure to have a 5 Star Genesis dealer back on the Northshore
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, we're glad to hear Letizia provided such excellent service! Thank you for choosing McGovern Genesis of Danvers and for sharing your great feedback.
Letizia was very professional and helped with the overall
Letizia was very professional and helped with the overall good experience (facilitated the lease for the loaner, inquired about and obtained the delivery date of the serviced car)
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Habri, thank you for sharing your excellent feedback about Letizia and our team! We appreciate your support and hope to see you again at McGovern Genesis Danvers.
Service and staff were excellent and very friendly to
Service and staff were excellent and very friendly to work with. Great dealership in the area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, we really appreciate your positive review of McGovern Genesis Danvers!
Fast and professional service.
Fast and professional service. Excellent follow up. I will bring both my cars back for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred, thank you for your repeat business and your positive review of McGovern Genesis Danvers!
The service was provided in a timely and efficient
The service was provided in a timely and efficient manner. The loaner vehicle was clean fully fueled.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, we're happy to hear you had a smooth experience from start to finish at McGovern Genesis of Danvers. We look forward to serving you again! Safe travels!
