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Genesis of Danvers

(9 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 811-1547 (888) 811-1547
Used (888) 811-0968 (888) 811-0968
Service (833) 547-5650 (833) 547-5650

Reviews

(9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I went in for an oil change and was able to get in an out

I went in for an oil change and was able to get in an out pretty fast. I had a great time talking with the friendly staff also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Francisco, thank you for choosing McGovern Genesis of Danvers and for sharing your experience with our team. See you next time!

Had a great first time experience there.

Had a great first time experience there. Very friendly, prepared, informative and timely. Will continue have our car serviced there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing McGovern Genesis Danvers, Raquel! We look forward to having you back for all your future auto needs! Safe travels!

my sales person at the Brighton location was wonderful,

my sales person at the Brighton location was wonderful, but it was so inconvenient to Service. The service department in Denver is exceptional, friendly and personable. I am so happy to have them so close to home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback! We're thrilled to hear you had such a positive experience with our service department close to home at McGovern Genesis Danvers.

Outstanding customer service.

Outstanding customer service. I am thrilled that McGovern is now a Genesis dealer. Much more convenient for me for service. All Genesis owners on the North shore should be loving this!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bob, it's fantastic to read about your support for our dealership! We hope to welcome you back to McGovern Genesis of Danvers for all of your future automotive needs. Take care!

McGovern Genesis of Danvers is 5 Star - I just had my

McGovern Genesis of Danvers is 5 Star - I just had my 2025 Genesis GV70 serviced at 8K miles - The service manager Letizia was extremely knowledgeable and well versed in the service required for my vehicle including 2 recall software updates - I received my car back oil changed, tires rotated and recalls completed - Thanks Letizia well done - What a pleasure to have a 5 Star Genesis dealer back on the Northshore

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, we're glad to hear Letizia provided such excellent service! Thank you for choosing McGovern Genesis of Danvers and for sharing your great feedback.

Letizia was very professional and helped with the overall

Letizia was very professional and helped with the overall good experience (facilitated the lease for the loaner, inquired about and obtained the delivery date of the serviced car)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Habri, thank you for sharing your excellent feedback about Letizia and our team! We appreciate your support and hope to see you again at McGovern Genesis Danvers.

Service and staff were excellent and very friendly to

Service and staff were excellent and very friendly to work with. Great dealership in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bob, we really appreciate your positive review of McGovern Genesis Danvers!

Fast and professional service.

Fast and professional service. Excellent follow up. I will bring both my cars back for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Fred, thank you for your repeat business and your positive review of McGovern Genesis Danvers!

The service was provided in a timely and efficient

The service was provided in a timely and efficient manner. The loaner vehicle was clean fully fueled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dave, we're happy to hear you had a smooth experience from start to finish at McGovern Genesis of Danvers. We look forward to serving you again! Safe travels!