Nissan of Lewisville - New Owner

I'm sure all these 5star rvws are employees or family/friends of employees. This is day 95 without an explanation of where my car registration is and DMV does not have record of it being submitted. Beware!! Once you are out that door and the purchase has been completed, they are no help and do not care. Take your business elsewhere.

I visited the dealership to purchase a used vehicle advertised online for $17,435. During negotiations, the dealership utilized "bundled" protection plans and "vehicle reconditioning" fees—while focusing strictly on monthly payments—to obscure a significant increase in the vehicle’s base price. Key Issues: Price Inflation: Despite my explicit request to remove the mandatory "protection plan and reconditioning bundle," the final sales price was silently increased to $20,280.59. Lack of Transparency: A manager later admitted that the price listed on the Nissan of Lewisville website is "not the true price" and is only finalized once a customer is present at the dealership. Bait-and-Switch: I was led to believe my negotiated monthly payment was based on the advertised price, only to discover a hidden $2,845.59 markup after signing.

Found the vehicle we wanted at Lewisville Nissan. It was a bit far from where we live, but overall going back and forth on the phone we finally met Mr Turner. Xristan was very honest and helped us with the sale. He even turned in the rental car we were driving at that time. Needless to say we had an amazing experience.

The overall experience here is good. The price is fine. Eric is a 5 star sales man.

Sam, Jeremy, Ron and Chuck were awesome! They treated us so kindly and got us the best deal! Would recommend to everyone!

Went in to check out a used Nissan Rogue SV, and finally walked out with a brand new one at an unbeatable price. The car was apparently on the lot for 40 days. We just had come out of a total loss on the previous car, so we're tight on budget. The manager said he couldn't meet our budget, which I understand, so we walked out with no hard feelings. I was about to drive out when they called us back and made a deal for the budget I had. So, overall it was good for both.

The person who introduced him self as the sales manager under this so called new ownership, insulted us to the level which made us leave regretting why we ever visited. His choice of abusive words were so insulting and personal that shocked us that how such people could be employed.

From the very first text conversation, Kimberly (my sales associate) was transparent, responsive, and genuinely committed to helping me get the deal finalized. She made the entire process smooth and stress-free, and it was clear she was willing to do whatever it took to make sure I was comfortable and confident in my purchase. I was in and out of the dealership in just over an hour, which is unheard of when buying a new vehicle, and at no point did I feel pressured or uneasy. I am extremely satisfied with my new Armada and the overall buying experience. Highly recommend Nissan of Lewisville and especially Kimberly for anyone looking for a hassle-free and honest car-buying experience!

Xris did a great job during and after the sale. I would definitely recommend him.

X took great care of me and made my decision even easier to purchase my new car when I didn’t have intentions to purchase on that day.