Motor Cars Mitsubishi

Josh was a very attentive and practical. He was extremely quick and clear throughout the entire process, which made everything very smooth and easy. I live in Orlando and bought the car while it was located in Chicago, so clear communication and trust were very important. The car was exactly as he described in perfect condition. I highly recommend working with Josh.

Very good 👍🏻 thank you for your service. I will recommend your dealership to me friends.

Joshua was so good in explaining everything that I needed to know about the car and the documentation. The only think that I can do is just wish him good luck. And let his manager know that with salesman like Joshua this location of Mitsubishi will reach the top level when it comes to sales customer service.

process is going very quickly and I was able to come in and get exactly what I was looking for.

My experience with Motor Cars Mitsubishi was deceptive, coercive, and completely unacceptable. I originally purchased a BMW from this dealership for $89,000. After realizing it wasn’t the right vehicle for me, Motor Cars Mitsubishi agreed in writing to buy the BMW back for $79,000. I then found a Land Rover at another dealership (Ultimo Motors). Eddie, the manager, agreed Motor Cars Mitsubishi would purchase that vehicle, sell it to me for $93,000, and take my BMW on trade for the agreed $79,000. Those numbers were clear, firm, and never disputed. Then the deal turned ugly. When it came time to finalize financing, Motor Cars Mitsubishi presented an interest rate far higher than what I had already secured on my own. When I said I would use my own financing, I was explicitly told there would be NO DEAL unless I financed through them. That is not just unethical — it is illegal. At that point, they had already locked in the trade, the vehicle, and the transaction structure. I was cornered and pressured into accepting worse financing just to avoid losing the deal. This was not confusion or miscommunication — it was intentional leverage. I have text message documentation involving: Eddie (manager) Mo (sales) Jamel (finance) The messages clearly show the agreed pricing and the pressure to use dealer financing. This dealership profits by pushing customers into bad positions, not by operating transparently or honestly. If you value fair dealing, walk away. If you don’t fully understand your consumer rights, you are putting yourself at serious risk here. I will never return and strongly advise others to shop elsewhere.

Typical slimy car salesmen xxxxxxxx They blatantly lie about prices, hide issues with the vehicle they're selling and generally contribute to the stigma that surrounds car salesmen

I flew from South Florida to pick up the car and was caught by surprise when I noticed the front lip had a crack, there was scuffing on the front bumper with paint missing, one key was without a battery, snow inside the drivers side from the detail department. It was a complete mess. A lot of shady things happened and my trust was lost.

Quick All good Cool I am just adding more words because it is asking me to add more words

Everyone here was super helpful and easy to work with! Made the process of buying a car great and they have a huge selection of nice spec cars!

Work completed as promised. The service advisors communicated additional recommendations for service which I had to decline due to other commitments that day