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Reviews

Average Ratings

4.2
286 lifetime reviews.
  • Great experience with Saratoga Dealer !!!

    I was on the lookout for pre-owned car and when I ended up at Saratoga Toyota dealership, I was invited by Christine Smith. She paid great attenti...


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    I was on the lookout for pre-owned car and when I ended up at Saratoga Toyota dealership, I was invited by Christine Smith. She paid great attention to my request and helped me to find a car that meets my expectation. She stoodby me all the way until I took delivery of the car. She kept me updated periodically on the progress of the loan approval, car readiness and even communicating with business manager. Her customer service is commendable and I am looking forward to do business with her again for my next car..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    After visiting other dealerships, I traveled to Saratoga to New Country. Dan Miller, Jason Collins and David Russell are the epitome of salesmansh...


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    After visiting other dealerships, I traveled to Saratoga to New Country. Dan Miller, Jason Collins and David Russell are the epitome of salesmanship and service. Warm greetings, punctuality, professionalism and detailed explanations are just what I needed. I bought the EXACT vehicle that I wanted. To Adam Michelucci: your abilities as a General Manager are evident. What a fabulous dealership ! I am so happy. CLS

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer service

    Excellent customer service . Very courteous and helpful staff . My all queries answered very clearly and professional way.


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    Excellent customer service . Very courteous and helpful staff . My all queries answered very clearly and professional way.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Salesperson made the deal!

    You wrote a review for New Country Toyota of Saratoga Springs 3 minutes ago 5.0 star rating 5/2/2017 My purchase & trade experience ov...


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    You wrote a review for New Country Toyota of Saratoga Springs 3 minutes ago 5.0 star rating 5/2/2017 My purchase & trade experience overall was great, primarily because of the salesperson. After visiting multiple dealers I was thankful to have Josh Haase greet me to check out the car I eventually took home! I test-drove one week and was not pressured to come back in until I was ready/available. I can't speak for service, but was offered a year of free maintenance (Oil changes, Tire rotation). They don't deal in the brand of car I purchased, so I got a great deal and they offered a fair (the same as other dealers) price for my trade. If they have another car that I want.. I wouldn't hesitate to work with Josh again and in fact would recommend you ask for him at New Country.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service

    We were looking to Lease a new vehicle first time visiting New Country Toyota of Saratoga.. had nothing but a positive experience at this dealers...


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    We were looking to Lease a new vehicle first time visiting New Country Toyota of Saratoga.. had nothing but a positive experience at this dealership! Our salesman Jeff Lion was wonderful,went above and beyond to get exactly what we wanted can't say enough positive things about him and his ability to make his customers happy we truly appreciate his honesty.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Shopping for a new Toyota Corolla

    Stopped to look at a new Corolla one Saturday. I met Joshua Haase at New Country Toyota at Exit 15. I told him what I was interested in. I took...


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    Stopped to look at a new Corolla one Saturday. I met Joshua Haase at New Country Toyota at Exit 15. I told him what I was interested in. I took the 2017 Corolla for a test drive, decided that was the car for me. Josh was so helpful in helping me get the best financial deal. By Thursday I was sitting with Josh firming up the deal. Josh took his time to explain everything to me fully. He was kind and caring. A great asset to New Country Toyota! Thank you Josh Haase for your undivided attention. Love my car! Joanne Jazowski

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Customer

    It was a Great experience to work with New Country Toyota! Highly recommend them!!


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    It was a Great experience to work with New Country Toyota! Highly recommend them!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Great Overall Experience!

    I purchased a used 2015 Toyota 4Runner Limited and the entire process was smooth. The customer service was excellent, everything was done as prom...


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    I purchased a used 2015 Toyota 4Runner Limited and the entire process was smooth. The customer service was excellent, everything was done as promised and the deal went off without a hitch. I will be going back for any future purchase of a vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Purchase Experience

    My wife and I purchased our new Rav 4 from New Country Saratoga and we could not be happier. The team at New Country took great care of us and wal...


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    My wife and I purchased our new Rav 4 from New Country Saratoga and we could not be happier. The team at New Country took great care of us and walked us through every aspect of our vehicle purchase in a professional and courteous manor. Their sales department were honest people of integrity who genuinely care about their customers. They helped us get great financing and they continue to serve us well through their service department. I will be happy to purchase my next car from New Country Saratoga.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible!

    My fiancé went in for a simple oil change. 3 hours later he walks out with his car. 3 HOURS!!! Never ever again will we go there.

    Dealer Response

    My name is Joe Thorne, Service Manager for New Country Toyota of Saratoga Springs. I am sorry your fiance had this experience with servicing his v...


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    My fiancé went in for a simple oil change. 3 hours later he walks out with his car. 3 HOURS!!! Never ever again will we go there.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    My name is Joe Thorne, Service Manager for New Country Toyota of Saratoga Springs. I am sorry your fiance had this experience with servicing his vehicle. I would be happy to discuss this with you by phone, email, or in-person. Feel free to contact me directly at 518-584-7272 x3175 or at jthorne@newcountry.com Thank you for bringing this to our attention.


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