Biggers Mitsubishi

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
238 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    May 13, 2021

    I arrived at the facility in an upset mood having just lostmy dream car(totalled) and having to buy an older car.. They were very polite and understanding... and helped cheer me up about the whole process. These people really do care and they are very honest. They gave me an I owe you to fix something about the car I didn't feel comfortable with. They were quick and their customer service is the best I've ever seen!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2021

    Tyler my sales rep was wonderful. Was not pushy worked with us, kept us up to date when the new outlanders were going to be in. Very nice one of the... nicest experiences we have had buying a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business. Thanks again for the review!!

  • November 13, 2018

    Sales Consultant Maxwell Lizotte and Business Manager Nathan Hughes were consummate professionals. This was our third new car from the Biggers Group.... The pleasure was all ours!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2021

    Great assistance, very friendly and helpful. I had so many doubt about buying a car, and he clarified all the questions that I had. Amazing service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, thanks again for the review!!

  • 5.0 out of 5
    March 2, 2021

    Everyone was so helpful. My salesman Tyler wasn't pushy in the month that we were talking. He kept me up to date once a week or once every couple of weeks.... Jalin made sure I was happy with the car and had everything check out that I felt needed to be checked out. And Jim the finance guy man with my credit he worked a miracle. I have been telling everyone to go here. And I will be a repeat customer when it comes time. It's a no pressure atmosphere and as a buyer that's the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business. Thanks again for the review!

  • 5.0 out of 5
    February 15, 2021

    I would like to thank to all employees of Biggers Mitsubishi for information, sending e-mails and kind phone calls to helping me to buy the car, especially... to Mr Joe Graves. Joe was very patience, kind and very knowledge. He offer to drive the car to my home in very snowy and cold weather. I was very pleasant surprise, yet he took time to do it for me and for that Joe THANK YOU , THANK YOU, THANK YOU! It is a great comfort to know that we do not have to worry about the unforeseen, as you can deal with anything that occurs. Once again I am humbled and grateful. Urszula and Bogdan Zielonka

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business, thanks again for the review!!

  • 4.0 out of 5
    January 25, 2021

    I want to thank Joe Graves for his patience in showing your car inventory and explaining the features. Very helpful. I want to thank Jim Casey for taking... care of me and my husband with the purchase of my brand new car. Good people. Nice showroom.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business, Thanks again for the review!!

  • 1.0 out of 5
    January 7, 2021

    Worst experience ever , highly not recommended , twisted,layers , not very god person is working there , would not buy any car from tham

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2020

    They have a huge selection of cars probably due to sharing there inventory with Schaumburg. I found exactly what I was searching for. Very happy with my... new car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business, Thanks again for the review!!

  • 5.0 out of 5
    November 30, 2020

    I went to a Dealer in Schaumburg 1st to buy a 2021 Jeep Cherokee, I was told to wait for a manager to quote me the price, It was on the internet for... $20600 by the time I was quoted the price it was $6000 more, me and my wife ran out. I went to Biggers and wanted to test drive the Outlander, I was impressed, no hidden cost, no pressure, , I bought it for $5000 less then the Jeep Cherokee. The salesman Jim was fantastic

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews