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DELLA Toyota

(639 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2022 consumer dealer award

Reviews

(639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DELLA Toyota from DealerRater.

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We just bought a Toyota 4 runner and the experience was

We just bought a Toyota 4 runner and the experience was awesome. Jarod helped us get directly to the vehicle we wanted and Heather helped us through the financing with great patience and expertise. She got us a great interest rate, made us feel comfortable and got us into our new Vehicle quickly. We couldn't have asked for a better experience!!! 5 Star Dealership, hands down!!! B&M Timmons

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Mick & Brenda Timmons! Our team at Della Toyota is dedicated to providing top-notch service and making the car-buying process a breeze. We are thrilled that we were able to help you find your perfect Toyota 4Runner and secure a great financing option. Your satisfaction is our top priority and we look forward to serving you in the future. Enjoy your new vehicle! #HappyCustomers #TopDealership #Toyota4Runner

We got a good deal on a 2025 Toyota Camry.

We got a good deal on a 2025 Toyota Camry. We were especially pleased with the helpful,low pressure help of Andrew Faville. We are very pleased with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kim, Thank you for mentioning Andrew in your "5 STAR" review. This is very much appreciated. We wish you the best with your 2025 Toyota Camry and hope you have an awesome 2026. Ernie Galarza DELLA Auto Group 646-522-7855

I have bought my last 4 vehicles from the Della Group and

I have bought my last 4 vehicles from the Della Group and I will be coming back. Thank you to Jarod for helping me with my new Tacoma Off Road. Sweet ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi AJ, Thank you for the "5 STAR" review and for mentioning Jarod. We wish you the best with your new Tacoma and hope you have an awesome 2026. Ernie Galarza DELLA Auto Group 646-522-7855

I recently purchased a 2025 Toyota Tacoma and I worked

I recently purchased a 2025 Toyota Tacoma and I worked with Jarod Peterson. Jarod was attentive and listened to my questions, he provided me with information before I even asked. Allowing me to make an informed decision with all available options. Jarod was professional and a true asset for Della Toyota, I highly recommend seeing Jarod P. (There are two Jarod’s)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Della Toyota and sharing your experience! We are thrilled to hear that Jarod provided exceptional service and helped you make an informed decision. We will make sure to pass along your kind words to Jarod and we hope to see you soon for all of your future vehicle needs! #TeamJarod #DellaToyota

Andrew was informative and helpful pleasant to work with

Andrew was informative and helpful pleasant to work with Got us a great deal. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, we are thrilled to hear that Andrew was able to provide you with an enjoyable and successful experience. We appreciate your business and hope to work with you again in the future! #CustomerSatisfaction #Teamwork #GreatDeals

The service department staff are awesome.

The service department staff are awesome. They are friendly, courteous and keep checking on you while your car is being serviced. There?s also a nice snack area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your review. We appreciate your business and hope to see you again in the future. Jessica Tetreault Service Manager

Everyone was positive and helpful throughout the entire

Everyone was positive and helpful throughout the entire buying process. All expectations were met. I had a certain price in mind and that price was met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Martha Eckler, we're so glad that we were able to go above and beyond your expectations! Thank you from the entire Della Toyota Team. Gary Wells GSM Della Toyota

All my contacts from Dan and Ryan in sales, to Heather in

All my contacts from Dan and Ryan in sales, to Heather in Finance and John sales manager were exceptional. Thanks for making things happen! I hope that my experience with my new Sienna is as positive. I’m sure it will be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alan, Dan, Ryan and Heather all thank you for mentioning them in your "5 STAR" review. This is very much appreciated. We all wish you the best with your new Sienna and hope you have a wonderful week. Thanks again! Ernie Galarza DELLA Auto Group 646-522-7855

Service was great!

Service was great! The salesman was willing to work around my schedule, even when that meant working late. All of the staff were helpful and not pushy. I will definitely do business with them in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Michelle for the 5 Star review! We're so glad that we were able to go above and beyond your expectations! Thank you from the entire Della Toyota Team! Gary Wells GSM Della Toyota

Buying my car was relatively easy.

Buying my car was relatively easy. Did most of it over the phone although I did go in for a test drive. The only thing I was not happy about was my salesperson added on some extras that I did not approve. He didn't ask me or describe them to me. They were written into the contract without my knowledge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Christine Marsh, thank you; we appreciate your feedback! Thank you from the entire Della Toyota Team! Gary Wells GSM