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Reviews

Average Ratings

4.7
50 lifetime reviews.
  • Maitnence

    Great service. Friendly staff. Comportable waiting area.

    Dealer Response

    Hi Melissa, Thank you for taking the time to write such a nice review. We always are heartened by "5 STAR' reviews and appreciate each and every ...


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    Great service. Friendly staff. Comportable waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Melissa, Thank you for taking the time to write such a nice review. We always are heartened by "5 STAR' reviews and appreciate each and every one of them. Have a great week!!!! Thanks, Ernie Galarza DELLA North Platform Manager 646-522-7855


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  • Donald Symonds

    I have always been very satisfied with the service at Della. The people are very pleasant and helpful. Everything is always explained clearly. I...

    Dealer Response

    Hi Donald, Thank you for such a nice review!!!! We are very appreciative of your "5 STAR" review and glad your are a DELLA Toyota customer. Hav...


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    I have always been very satisfied with the service at Della. The people are very pleasant and helpful. Everything is always explained clearly. I will continue with Della !!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Donald, Thank you for such a nice review!!!! We are very appreciative of your "5 STAR" review and glad your are a DELLA Toyota customer. Have s great week and thank you again. Ernie Galarza DELLA North Platform Manager 646-522-7855


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  • Oil change and inspection

    Great place with friendly people not a long wait for oil change and inspection

    Dealer Response

    Hi Peter, Thank you for such a nice review. We especially enjoy reading the "5 STAR" reviews and appreciate the fact you took the time to write o...


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    Great place with friendly people not a long wait for oil change and inspection

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Peter, Thank you for such a nice review. We especially enjoy reading the "5 STAR" reviews and appreciate the fact you took the time to write one! If ever I can be of assistance at any DELLA location, please feel free to call me. Thanks again! Ernie Galarza DELLA North Platform Manager 646-522-7855


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  • 2017 Rav 4

    I could not expect a better experience or a better value . I walked away very satisfied with the suv and the deal that I got.

    Dealer Response

    Hi Ronald, Thank you for your "5 STAR" review!!! It is extremely appreciated. Have a great week and I have provided my name and number should y...


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    I could not expect a better experience or a better value . I walked away very satisfied with the suv and the deal that I got.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Ronald, Thank you for your "5 STAR" review!!! It is extremely appreciated. Have a great week and I have provided my name and number should you ever need anything from any DELLA location. Thanks!!! Ernie Galarza DELLA North Platform Manager 646-522-7855


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  • !st Class Service Manager

    Briefly...Adam Walton is terrific. A service manager who returns calls after hours is truly outstanding in my opinion. Perception is reality. A...

    Dealer Response

    Dear Capt. Ridley, Thank you for such a glowing review. Adam is a rare breed...he actually cares about our dealership and the customers that enab...


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    Briefly...Adam Walton is terrific. A service manager who returns calls after hours is truly outstanding in my opinion. Perception is reality. Adam gets it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Capt. Ridley, Thank you for such a glowing review. Adam is a rare breed...he actually cares about our dealership and the customers that enable us to open the doors every morning. Frankly, we would be lost without him. My name and personal cell number is below. If you ever need anything from and of our DELLA locations, please feel free to reach out to me. Valuable and appreciative customers such as yourself deserve first rate service and attention. Thank you! Ernie Galarza DELLA North Platform Manager 646-522-7855


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  • 2012 FORD FOCUS

    DELLA TOYOTA DOES WHAT IT TAKES TO SELL YOU A CAR , ASK FOR RON BRUNELLE

    Dealer Response

    Hi Stephen, Wow, we should hire you to do a commercial! Thank you! If you ever need anything from any of the DELLA stores, please contact me at ...


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    DELLA TOYOTA DOES WHAT IT TAKES TO SELL YOU A CAR , ASK FOR RON BRUNELLE

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stephen, Wow, we should hire you to do a commercial! Thank you! If you ever need anything from any of the DELLA stores, please contact me at your convenience. I am always available to help a DELLA preferred customer. And, I am sure Ron is very pleased with the mention. He works hard and we are lucky to have him on staff! Have fun with the 2012 Focus. Ernie Galarza DELLA North Platform Manager 646-522-7855 personal cell


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  • 2017 Toyota Tundra Della Toyota Plattsburgh NY

    Pleasant. Everyone from the salesman to the business manager to the finance manager was helpful

    Dealer Response

    Hi Paul, Thank you for such a great review and for choosing to be a DELLA customer. If you ever need anything from any of our franchises, please...


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    Pleasant. Everyone from the salesman to the business manager to the finance manager was helpful

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Paul, Thank you for such a great review and for choosing to be a DELLA customer. If you ever need anything from any of our franchises, please feel free to contact me. I have enclosed my personal cell #. Best of luck with your new 2017 Tundra and have a wonderful and safe year. Ernie Galarza DELLA North Platform Manager 646-522-7855


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  • RAV4 Limited 2013 Purchase

    Our salesman, Mitch, was informed, patient and generous with us, and he had a great sense of humor! The person who tried to sell us extended cove...

    Dealer Response

    Hi D&E, Thank you for the kind review and for pointing out an area of improvement! Please take my number 646-522-7855. I am here for anything yo...


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    Our salesman, Mitch, was informed, patient and generous with us, and he had a great sense of humor! The person who tried to sell us extended coverage, however, was a bit exasperated with us when we didn't buy any additional coverage.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi D&E, Thank you for the kind review and for pointing out an area of improvement! Please take my number 646-522-7855. I am here for anything you may ever need from our group. Have a very nice weekend and again thank you for your purchase and input. Ernie Galarza Platform Director Della North


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  • Rava owner

    Very happy with the experience....the people were very helpful

    Dealer Response

    Thanks Anne Sanford, for leaving us this response.


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    Very happy with the experience....the people were very helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Anne Sanford, for leaving us this response.


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  • Toyota rav 4

    Ryan was very helpful. The management was a little rude. I felt as if I was an annoyance to them. But I would definitely give Ryan 5 stars.

    Dealer Response

    Kristie Bushey, thank you for leaving this detailed feedback about your experience with DELLA Toyota in Plattsburgh. We are also looking into the ...


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    Ryan was very helpful. The management was a little rude. I felt as if I was an annoyance to them. But I would definitely give Ryan 5 stars.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Kristie Bushey, thank you for leaving this detailed feedback about your experience with DELLA Toyota in Plattsburgh. We are also looking into the manager's behavior. We appreciate you bringing this to our attention.


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