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Reviews

Average Ratings

4.9
3463 lifetime reviews. Includes reviews of Toyota of Naperville from DealerRater.com
  • Friendly, low-hassle

    My wife and I dealt with Andres. He was great. Easy-going and no pressure. He just answered our questions and got us what we wanted. The others in...


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    My wife and I dealt with Andres. He was great. Easy-going and no pressure. He just answered our questions and got us what we wanted. The others involved in the buying process were similarly easy to work with, friendly and professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly Customer Service
    April 29, 2017

    My mother has been coming to Toyota of Naperville for many years and she needed a new Camry so went to Toyota of Naperville. They treated her gre...


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    My mother has been coming to Toyota of Naperville for many years and she needed a new Camry so went to Toyota of Naperville. They treated her great once again and bought a new car from them.

    Does recommend this dealer

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  • Excellent service from car salesman Harvey Nyien
    April 29, 2017

    Harvey Nyien was my car salesman for a new Prius 4. He was courteous, extremely helpful and very informative. I had an excellent experience and wa...


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    Harvey Nyien was my car salesman for a new Prius 4. He was courteous, extremely helpful and very informative. I had an excellent experience and warmly recommend the pace (and especially Harvey).

    Does recommend this dealer

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  • No pressure sales experience
    April 29, 2017

    Kris Kosinski was very knowledgeable about Toyota products and all the technical features. He was very respectful and I appreciated his no pressur...


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    Kris Kosinski was very knowledgeable about Toyota products and all the technical features. He was very respectful and I appreciated his no pressure sales assistance. When it came time to make the purchase, he delivered the price that he promised over the phone. I will recommend Kris to all my cycling friends; and there are many!!! My next Toyota purchase will be with Kris at Naperville Toyota.

    Does recommend this dealer

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  • Got what I wanted
    April 28, 2017

    Was honest and helpful took care of me and helped me find what my wife and I wanted I would come and see him again


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    Was honest and helpful took care of me and helped me find what my wife and I wanted I would come and see him again

    Does recommend this dealer

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  • Quick and Easy
    April 27, 2017

    I keep coming back to Toyota of Naperville because I appreciate the quality service and making the lease drop off and new lease purchase a seamles...


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    I keep coming back to Toyota of Naperville because I appreciate the quality service and making the lease drop off and new lease purchase a seamless process. Love my new Camry! Thanks Elizabeth

    Does recommend this dealer

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  • Excellent costumer service!
    April 27, 2017

    Chris Kosinski was my car salesman. He provided an excellent costumer service for me and my wife. I would recommend him to anyone as a reliable, h...


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    Chris Kosinski was my car salesman. He provided an excellent costumer service for me and my wife. I would recommend him to anyone as a reliable, honest and very helpful person who will always manage to find a perfect deal for his costumers.

    Does recommend this dealer

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  • Toyota experience
    April 27, 2017

    I am impressed with Toyota dealership facility. It was huge and very clean. We were greeted right away. There was a warm feeling. Bill Cranley wa...


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    I am impressed with Toyota dealership facility. It was huge and very clean. We were greeted right away. There was a warm feeling. Bill Cranley was so helpful. I walked in with my daughter & my sister just to check out new cars & prices. I planned to buy a new car but I had. I intention of getting it that night. Well, how can I resist Bill,s friendly disposition? He was attentive to what I am looking for. Thank you, Bill. You made my purchase an easy one.

    Does recommend this dealer

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  • Toyota of Naperville

    I have had good experiences with my Miraj my sales executive with a more low-key approach, no pressure . The management staff was professional ans...


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    I have had good experiences with my Miraj my sales executive with a more low-key approach, no pressure . The management staff was professional answering all questions that I was most concerned with. The only issue I had was a little too much over-selling of the add-on features.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great from the start
    April 26, 2017

    Can't say enough about Toyota of Naperville. They quickly responded to an email request with a fair and transparent quote. Answered numerous quest...


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    Can't say enough about Toyota of Naperville. They quickly responded to an email request with a fair and transparent quote. Answered numerous questions and requests via email. When it was time to discuss a purchase over the phone they were incredibly helpful, timely, and again transparent. At the dealership (which we drove 2.5 hours to passing numerous dealerships I also tried working with) they took great care of us. Everyone was friendly and all about helping us enjoy the experience of purchasing a new vehicle. They clearly explained every step along the way and there was absolutely no surprises, except for how easy they made it! This will be the beginning of a long term relationship. Thanks again to Maxine, Josh, Chase, Larry, Deb, and Joe.

    Does recommend this dealer

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