Reviews

Average Ratings

4.9
3998 lifetime reviews. Includes reviews of Toyota of Naperville from DealerRater.com
  • Friendly, low-hassle

    My wife and I dealt with Andres. He was great. Easy-going and no pressure. He just answered our questions and got us what we wanted. The others in...


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    My wife and I dealt with Andres. He was great. Easy-going and no pressure. He just answered our questions and got us what we wanted. The others involved in the buying process were similarly easy to work with, friendly and professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience
    November 16, 2017

    Great experience from start to finish. We love our new car. Dave our sales guy was great he even followed up with us to make sure our auto start...

    Toyota of Naperville

    Jorge, thank you for the 5-star review of Dave and our truly exceptional dealership! Let us know if we can help in any way in the future. All the ...


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    Great experience from start to finish. We love our new car. Dave our sales guy was great he even followed up with us to make sure our auto start was installed and working. We definitely will be back in the future.

    Does recommend this dealer
    Toyota of Naperville

    Jorge, thank you for the 5-star review of Dave and our truly exceptional dealership! Let us know if we can help in any way in the future. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • Outstanding dealer and service
    November 16, 2017

    We have purchased at least 7 cars from this dealership and continue to return. Great people serve this Toyota dealership and they go out of their ...

    Toyota of Naperville

    Helen, thanks so much for the truly exceptional review of our dealership! If you need any further assistance at all, you know just where to go! Pa...


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    We have purchased at least 7 cars from this dealership and continue to return. Great people serve this Toyota dealership and they go out of their way to make the customer happy. I would recommend this dealership to everyone

    Does recommend this dealer
    Toyota of Naperville

    Helen, thanks so much for the truly exceptional review of our dealership! If you need any further assistance at all, you know just where to go! Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • 4Runner
    November 15, 2017

    This was my second car from Toyota of Naperville and Jacob was the first person I made contact with two years ago when I leased my 2015 Camry as a...

    Toyota of Naperville

    Valued Customer, we love receiving feedback like this! Thank you so much for sharing your truly exceptional experience with us. Enjoy your 4Runner...


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    This was my second car from Toyota of Naperville and Jacob was the first person I made contact with two years ago when I leased my 2015 Camry as an almost married man. This time I came back with my 7 month old daughter by my side looking to upgrade. Jacob helped us through and got us the deal we wanted and bought a beautiful white 4Runner that I couldn't be happier with. It was a cold day the day I bought the 4Runner, and Jacob made sure to bring in both cars so that I wouldn't have to take my daughter out in the cold. It's the little things that keep me coming back here.

    Does recommend this dealer
    Toyota of Naperville

    Valued Customer, we love receiving feedback like this! Thank you so much for sharing your truly exceptional experience with us. Enjoy your 4Runner and here's to a wonderful rest of the year and more! Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • Excellent service yet again
    November 15, 2017

    My family has always purchased cars from Toyota of Naperville so I decided to purchase my first car from here. Such an easy and non-stressful proc...

    Toyota of Naperville

    Erika, thanks so much for the kind words about Pat, Bill, and our truly exceptional dealership! It's customers like you that make it all worth it ...


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    My family has always purchased cars from Toyota of Naperville so I decided to purchase my first car from here. Such an easy and non-stressful process thanks to the awesome people (Pat O'Brien and Bill Cranley) who helped me out.

    Does recommend this dealer
    Toyota of Naperville

    Erika, thanks so much for the kind words about Pat, Bill, and our truly exceptional dealership! It's customers like you that make it all worth it for us! Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • Positive Experience
    November 14, 2017

    Larry showed me everything about my new Toyota Corolla today. He was kind, clear, and efficient. I appreciated that Larry focused on me as the buy...

    Toyota of Naperville

    Valued Customer, thank you for the truly exceptional review of Larry and our dealership as a whole! Enjoy your new Corolla and please let us know ...


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    Larry showed me everything about my new Toyota Corolla today. He was kind, clear, and efficient. I appreciated that Larry focused on me as the buyer even though I'm in my early 20's and came in with my dad.

    Does recommend this dealer
    Toyota of Naperville

    Valued Customer, thank you for the truly exceptional review of Larry and our dealership as a whole! Enjoy your new Corolla and please let us know if we can help at all in the future. Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • Mazda
    November 14, 2017

    I came four months ago and met Kareem to test drive. A 2007 FJ Cruiser. I didn't buy at time but saw another deal later and remember Kareem. I got...

    Toyota of Naperville

    Thank you for the great review of Kareem and our dealership, Stephon! If you're ever in need of another truly exceptional experience, you know jus...


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    I came four months ago and met Kareem to test drive. A 2007 FJ Cruiser. I didn't buy at time but saw another deal later and remember Kareem. I got a decent deal on a newer vehicle and is happy with my purchase. Go to Kareem.

    Does recommend this dealer
    Came in for service or repair
    Toyota of Naperville

    Thank you for the great review of Kareem and our dealership, Stephon! If you're ever in need of another truly exceptional experience, you know just where to go. Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • Great buying experience
    November 14, 2017

    My whole family bought multiple cars from Kris Kosinski. He always listens to you and help select the best fit for your needs. I strongly recomm...

    Toyota of Naperville

    Valued Customer, thank you for the 5-star review of Kris and our truly exceptional dealership! All the best for now, Pat O'Brien, GM, pobrien@nape...


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    My whole family bought multiple cars from Kris Kosinski. He always listens to you and help select the best fit for your needs. I strongly recommend Kris for everyone looking for new or used car.

    Does recommend this dealer
    Toyota of Naperville

    Valued Customer, thank you for the 5-star review of Kris and our truly exceptional dealership! All the best for now, Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • Your first choice
    November 14, 2017

    We have all heard the stories about car sales people. This is the opposite of the jokes. After buying a number of cars at Naperville Toyota, we bo...

    Toyota of Naperville

    Thanks so much for this 5-star review of Robert and our truly exceptional dealership, Jim! It's customers like you that make it all worth it for u...


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    We have all heard the stories about car sales people. This is the opposite of the jokes. After buying a number of cars at Naperville Toyota, we bought a Sienna from a different dealer. Why? Not our best decision. We came to Naperville Toyota a year later, traded in our Sienna for a new Sienna. I have never claimed to be particularly bright. Robert was our sales person. He spent almost a half day with us. He make sure we did not make another mistake. We ended up trusting this guy, and his associates. Not something I usually do. This is the right dealership; Robert is the right sales guy.

    Does recommend this dealer
    Toyota of Naperville

    Thanks so much for this 5-star review of Robert and our truly exceptional dealership, Jim! It's customers like you that make it all worth it for us. Let us know if we can help in any way down the road! Pat O'Brien, GM, pobrien@napervilletoyota.com


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  • Great experience
    November 13, 2017

    Our experience was professional, pleasant, and reassuring. Cecilia Nunez is a wonderful salesperson, as was everyone we dealt with from manager t...

    Toyota of Naperville

    Valued Customer, we appreciate your truly exceptional review of Cecilia and our dealership! All the best for now, Pat O'Brien, GM, pobrien@napervi...


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    Our experience was professional, pleasant, and reassuring. Cecilia Nunez is a wonderful salesperson, as was everyone we dealt with from manager to accessories to finance.

    Does recommend this dealer
    Toyota of Naperville

    Valued Customer, we appreciate your truly exceptional review of Cecilia and our dealership! All the best for now, Pat O'Brien, GM, pobrien@napervilletoyota.com


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